Get to know Rob better…

Rob came to IT Radix with over 20 years of experience working in the IT field. He kicked off his career in the U.S. Air Force where he specialized in Communications Computer Systems Control. His military experience cemented his love for technology and launched him into an IT career path.

April 2021 Trivia Challenge

Congratulations to our winner, Alex Brattstrom of Studio One Architecture, LLC, the lucky recipient of a Michaels' gift card!

QUESTION:  Which interface uses images/icons to make it easier for the user?

ANSWER:  GUI/Graphical

Cathy’s Corner – May 2021

May 7th is World Password Day. Several of our clients have our Dark Web monitoring service which alerts them when their credentials—including passwords—are available on the Dark Web. These days it is critical to know when your credentials have been compromised, especially since so many people tend to use the same password (or minor variations of it) for multiple websites or applications.

We Believe in WOW Service

WOW Service is the Essence of Our Approach to Every Client Interaction
We believe in world-class customer service. WOW, do we ever believe it! In fact, WOW Service is the essence of our approach to every client interaction. We define this level of service in two important ways:

The first is what you might expect; it is when our professional consultants do that special or extra thing that makes the client smile even happier when we address or resolve an issue.


We all agree that a GIF (Graphic Interchange Format) file is an image with the ability to combine several image frames into a single file, creating the illusion of animation. But we all don’t agree on how to pronounce this file type. Even our own staff is split down the middle.

What’s Happening in the Shadows

The Risks and Rewards of Shadow IT
Shadow IT is when individuals in an organization use technology services or solutions without approval or oversight by management and IT. It’s simply IT that happens in the shadows. Just like an artist who might wish to create depth in a painting by adding shadows, staff often create shadow IT systems with the best of intentions.

Cathy’s Corner – April 2021

I recently read an article online that said a business without personality and without heart is a business without a future. It went on to say the foundation of an organization’s personality and its heart lies in its core values. I couldn’t agree more, and I truly believe our core values are the secret to our success.