The Good, the Bad and the Ugly of Technology During the COVID-19 Pandemic

As almost every organization has undergone dramatic changes in their Information Technology (IT) framework over the past few months, we noticed a lot of things:  Some good, some bad and some are downright ugly.  You need to know about all three:

The Good

By far the best of the good has been how so many organizations have enabled a remote workforce in a secure fashion.

Don’t download ANYTHING you’re not authorized to download

Quick Tip: Check before you download.

Why: So you have a big file you need to get over to your printer YESTERDAY and you can’t get it to “send” via email because the file is too big. What should you do? The right thing to do is contact your IT department (us!) so we can assist by installing a secure, commercial-grade file-sharing application.

Spying from Afar

Employee Monitoring is Sometimes Necessary
On occasion, we are asked to assist in monitoring an employee’s computer usage. We always advise that this type of monitoring should not be done without a person’s permission. In fact, we encourage our clients to have and maintain IT policies that clearly document what is and what is not permitted on a company-owned computer and network before any issues occur.

Get Tunnel Vision with a Virtual Private Network (VPN)

Virtual Private Network or VPN allows users to establish a secure, private connection or tunnel between two points.  The communication between these two points is encrypted to ensure privacy and security.  This is particularly important during this COVID-19 Stay-At-Home Order.