About Us

We're big enough to deliver, small enough to care

About us
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IT support with heart!

When owner and founder, Cathy Coloff, started IT Radix in 2008, she had zero pre-existing clients. But she had something better— relationships. With an ear for listening, a passion for learning, a heart for caring, and a healthy dose of gumption, Cathy transformed those relationships into loyal clients, many of whom we continue working with today. After fifteen years, relationships are still the center of our work.

As northern NJ’s premier IT consulting and computer services company, our friendly team of experts is dedicated to providing you with top-notch IT support and troubleshooting, layered cybersecurity protection, and IT strategy. Whether you’re looking to outsource your IT or tap into our resources for special IT projects, we offer greater flexibility, expertise, and support at a better value than doing it all in-house. And we do it all with a smile!   

Learn more.

Why choose us?

We’re big enough to deliver; small enough to care.

When an IT issue turns an ordinary day into chaos, you don’t need long waits, endless escalations, or chatbots. Our team is big enough to handle every IT problem and small enough to give you the prioritized, individualized attention you deserve. We’re real people guided by our core mission: To make technology work for you.

Our customers say we have a “secret sauce” to excellent IT service. But the truth is, it’s not a secret! This is how we provide exceptional service without compromising on quality:

You’re at the center

As a client-first company, our most important success metric is how well we serve you.

Fast and friendly support

Like many, we’re a 24/7 operation. Helpful technicians are just as accessible at 2:00 am as at 2:00 pm.

Fluent in problem-solving, not geek-speak

Talking to us is uncomplicated and easygoing— like talking to a friend.

Never just a number

Well, you are only one number to us— #1! We work hard to know your business and custom-fit your IT strategy.

Reduce downtime and improve productivity:

We don’t rely on computers to watch computers. We have proactive and strategic conversations with you regularly and monitor your computer network to stop technology problems before they crash your productivity!

Education that’s fun AND easy

Our clients love our monthly newsletter, Tech Tips, and helpful webinars because they aren’t your ordinary IT snooze-fest. Sign up here to get the latest industry insights that are as easy as sipping your morning coffee.

We don’t expect you to take our word for it.

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Our clients stand at the center of our universe, steering our purpose and defining our success.

Cathy Coloff, Owner, IT Radix

Core Values

Provide WOW Service

Working with people to develop, maintain and support information technology in business is our passion. At IT Radix, we put that passion to work for you to ensure that you’ve got the right computer support solutions in place and are leveraging them to benefit you most.

Clients Come First

Striving to exceed client expectations is our top priority. But don’t take our word for it. Click here to see what some of our clients have said about us!

Make A Difference

Ensure a Supportive, Flexible Work Environment

Our people are our best asset. That’s why we provide our employees with flexible working environments that meet both their business and personal needs. This win-win philosophy has proven to benefit our clients as well, as we strive to support their unique IT needs.

Work as a Team​

None of us can do what we do alone, so we prioritize collaboration to provide the best possible services.

Click here to meet our fabulous team.

Give Back and Support the Community​

IT Radix reaches out to our community in many different ways. A percentage of all profits are donated to employee-selected, nonprofit organizations. Throughout the year, donations are made to organizations of our clients’ choice through our Referral Rewards program. We also enjoy sharing our time by volunteering at local community events.

Make Sound Business Decisions

We make sound business decisions to enable us to be profitable so that we can achieve our company and personal goals.

Bring a Positive Attitude​

Our positive, can-do mindset makes our team great to work with whether it’s resolving a problem or planning future IT projects.

Have Fun​​

Who says you can’t have fun at work? We love what we do, and adding a little humor and fun to both our and our clients’ day makes it even better. 

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I believe our 9 core values are the secret to our success. We developed them together, and we live them every day.

Cathy Coloff, Owner, IT Radix