About Us
We're big enough to deliver, small enough to care
When owner and founder, Cathy Coloff, started IT Radix in 2008, she had zero pre-existing clients. But she had something better— relationships. With an ear for listening, a passion for learning, a heart for caring, and a healthy dose of gumption, Cathy transformed those relationships into loyal clients, many of whom we continue working with today. After fifteen years, relationships are still the center of our work.
As northern NJ’s premier IT consulting and computer services company, our friendly team of experts is dedicated to providing you with top-notch IT support and troubleshooting, layered cybersecurity protection, and IT strategy. Whether you’re looking to outsource your IT or tap into our resources for special IT projects, we offer greater flexibility, expertise, and support at a better value than doing it all in-house. And we do it all with a smile!
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Why choose us?
We’re big enough to deliver; small enough to care.
When an IT issue turns an ordinary day into chaos, you don’t need long waits, endless escalations, or chatbots. Our team is big enough to handle every IT problem and small enough to give you the prioritized, individualized attention you deserve. We’re real people guided by our core mission: To make technology work for you.
Our customers say we have a “secret sauce” to excellent IT service. But the truth is, it’s not a secret! This is how we provide exceptional service without compromising on quality:
You’re at the center
As a client-first company, our most important success metric is how well we serve you.
Fast and friendly support
Like many, we’re a 24/7 operation. Helpful technicians are just as accessible at 2:00 am as at 2:00 pm.
Fluent in problem-solving, not geek-speak
Talking to us is uncomplicated and easygoing— like talking to a friend.
Never just a number
Well, you are only one number to us— #1! We work hard to know your business and custom-fit your IT strategy.
Reduce downtime and improve productivity:
We don’t rely on computers to watch computers. We have proactive and strategic conversations with you regularly and monitor your computer network to stop technology problems before they crash your productivity!
Education that’s fun AND easy
Our clients love our monthly newsletter, Tech Tips, and helpful webinars because they aren’t your ordinary IT snooze-fest. Sign up here to get the latest industry insights that are as easy as sipping your morning coffee.
We don’t expect you to take our word for it.
Cathy Coloff, Owner, IT Radix
Core Values
Provide WOW Service
Clients Come First
Make A Difference
We’re all about making a positive difference for our clients, staff, and community. By fostering a supportive environment, we aim to inspire growth and meaningful change in everything we do.
Ensure a Supportive, Flexible Work Environment
Work as a Team
None of us can do what we do alone, so we prioritize collaboration to provide the best possible services.
Click here to meet our fabulous team.
Give Back and Support the Community
I believe our 9 core values are the secret to our success. We developed them together, and we live them every day.
Cathy Coloff, Owner, IT Radix