But watch out during March Madness, when the Duke "Blue Devil" in her sneaks out to cheer on her favorite basketball team.

For those of you who don't know Cathy, working with people to develop, maintain and support information technology in a business has always been her passion. Confucius says, "Choose a job you love, and you will never have to work a day in your life.” And this is exactly what Cathy has done…found her perfect niche where she never tires of bringing the best IT services and products to her valued clients. For Cathy, it's about win-win and partnership...getting to know what her clients need and want and then giving it to them!

Cathy founded IT Radix, LLC, in the fall of 2008, realizing the growing need for small-to-medium sized businesses to stay abreast of ever changing technology. Cathy is the trusted IT advisor to many growing businesses in northern New Jersey, bringing commitment, relationships and even some fun to what some may view as a serious industry. "IT can be a dry topic for many, but I think it's exciting to see how the latest and greatest technology can help a business to prosper and exceed their expectations."

Cathy has worked in the IT industry for 20+ years, working at Exxon, Bear Stearns, IBS Interactive and Veraciti. Cathy has an M.S. in Management of Technology from Stevens Institute of Technology as well as a B.S. in Electrical Engineering from Duke University. While Cathy doesn't remember much about electrical engineering, she does remember how to solve problems and look at things from different perspectives. Most importantly—never stop learning!

When not working, Cathy enjoys escaping to Vermont to spend time outdoors with her husband, Doug, and son Alex. When not protecting her two cats, Gizmo and Bear, from little Alex's inquisitive hands, Cathy finds time for a wide variety of interests such as photography, reading, scrapbooking, decorating, biking, sailing and cross country skiing… just to name a few.

Cathy's personal philosophy: “Love what you do!"

"Be the change you wish to see in the world." - Mahatma Ghandi

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Ashleigh enjoys a good challenge and works very well under pressure. Her dive-right-in approach to problem solving and ability to learn quickly are key strengths that she brings to our IT Radix team.

As an IT Consultant, Ashleigh enjoys helping on-board new clients, learning about their business and their IT infrastructure that supports it. With the increase in cloud services, she’s been involved in the implementation and ongoing support of many new cloud services.

Growing up in Morris County, Ashleigh enjoys spending time outdoors with her family in Great Meadows…a beautiful slice of NJ farmland! She enjoys painting, photography and video games of all shapes and sizes (computer, console, handheld—you name it, she’ll play it). An avid reader, Ashleigh leans towards sci-fi and fantasy-based novels.

Ashleigh’s personal philosophy: I think it’s important to be happy both in what you do and life in general. Life is short and should be lived to the fullest; if you’re not enjoying it, then what’s the point? I’ve always loved how Ferris Bueller puts it: “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.”

“Life loves to be taken by the lapel and told: ‘I’m with you, kid. Let’s go.’ ” —Maya Angelou

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As an IT Consultant at IT Radix, Christy assists clients with maintaining their computer systems and resolving any issues that arise. She feels that her variety of past IT roles is a big help when assisting our clients since she’s able to understand the big picture. Christy excels at being able to explain IT issues in layman’s terms for non-techy folks and enjoys helping our clients make the most of their technology.

Born and raised in New Jersey, Christy grew up a city girl (Bloomfield area) and moved to Morris County when she was 17. She now resides in Budd Lake with her husband, John, and two teenagers, Jonathan and Savannah. In her free time, Christy enjoys watching slapstick comedies, listening to music (80’s rock and country) and spending time with her family. She is an amateur photographer and enjoys sharing this recently-acquired hobby with her daughter. She also enjoys upcycling/repurposing projects and is an avid Pinterest follower. Christy truly loves all things technology and is always interested in emerging technology and the latest new tech gadget.

Christy’s personal philosophy: Christy was raised to help people whenever possible and is a firm believer of paying it forward.

“Never get tired of doing little things for others. Sometimes, those little things
occupy the biggest part of their hearts.” — Author Unknown

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His expertise extends to all versions of Windows (MCSE - Microsoft Certified Systems Engineer), Exchange, Sonicwall, Hyper-V Virtualization and Mac. A self-proclaimed computer geek, Chuck enjoys spending his free time reading and keeping up with the latest tech news.

While our Chuck doesn't like to toot his own horn, he can play a mean trumpet. And, as far as IT Radix is concerned, he’s a HOT act to follow!!!!

With over 15 years of network experience, Chuck prides himself on being a “jack of all trades.” His expertise extends to all versions of Windows (MCSE - Microsoft Certified Systems Engineer), Exchange, Sonicwall, Hyper-V Virtualization and Mac.

Born and raised in Middletown, NJ, Chuck's roots are in the Garden State. After a short, two-year stint in Las Vegas, Chuck returned to his roots and currently calls Haskell home. A self-proclaimed computer geek, Chuck enjoys spending his free time reading and keeping up with the latest tech news. While sleeping in and watching TV rank high on Chuck's list of favorite things to do, he also enjoys traveling which typically centers around visiting family and friends. Having a large network of friends and family close by, Chuck finds that there's always something to do on any given weekend.

Chuck's personal philosophy: "Try to have fun at work while continually learning and expanding your knowledge."

"Never let a computer know that you're in a hurry." - Author Unknown

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As an IT Consultant at IT Radix, CW wears many hats… from hardware/software troubleshooting to networking designs. His daily activities include monitor¬ing offsite backups, performing server maintenance, configuring workstations and supporting clients with their day-to-day technology issues. This role allows him not only to assist customers with their daily technology needs but to also become their trusted IT advisor, recommending potential technology improvements and making IT work for them. One of the things CW enjoys most about working at IT Radix is the pool of talented people on staff and the awesome team environment.

Growing up in Denville, CW now lives in Randolph with his wife, Jenn, and 22 month twins, Alex and Abigail. When not working, CW enjoys learning new technology and tinkering around on his home server and learning lab…working proactively to grow his skillset. CW is a life-long PC gamer at heart, a hobby that he hopes to pass along to his children one day. Life is a bit hectic these days with the twins, but CW and Jenn enjoy playing World of Warcraft together whenever they can steal a moment to unwind. CW is also an avid Star Trek fan as evidenced by his favorite quote above…live long and prosper!

CW’s personal philosophy: I believe that despite all the bad there is, the good is worth fighting for. I want to play my part in making this world like Star Trek!

“It is possible to commit no mistakes and still lose. That is not a weakness, that is life.” – Jean-Luc Picard (Star Trek)

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As an IT Consultant at IT Radix, Dan C wears many hats… from hardware/software troubleshooting to network designs and on-site installations. His daily activities include performing server maintenance, configuring workstations and supporting clients with their day-to-day technology issues. Besides his broad knowledge of IT workings, Dan C prides himself in giving our clients the same care and attention he would hope that his family and friends would receive.

Dan C grew up in Parsippany and continues to reside there now with his wife, Madeline, and two sons. When not working, he enjoys spending time with his family playing outside, going on hikes, watching TV and playing video games. When it comes to video gaming, Dan C enjoys playing first-person shooters like Destiny with his son and role-playing games like Stardew Valley with Madeline. Dan C is also a fan of all things tech and sci-fi… and is a HUGE Star Wars fan!

Dan C’s personal philosophy: Take life a day at a time; live every day in the moment and enjoy it. Don't look too far ahead because you'll lose track of the now.

“Do or do not. There is no try.” — Master Yoda, Star Wars

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Dan manages our service board to proactively monitor our clients’ servers as well as manage their antivirus solutions, intercepting issues and resolving them before they run interference for our clients. He also offers on-site solutions to our clients as needed.

Currently a part-time student at NJIT, Dan is pursuing a degree in Electrical Engineering. He started at IT Radix as an intern, and has quickly moved up the ranks and became a star player!

Born and raised in Parsippany, Dan enjoys a variety of outdoor activities…hiking, fishing, camping and frisbee golf. He enjoys relaxing by watching a good comedy as well as many genres of music (everything from rap to classic rock). Dan also enjoys playing classic arcade games on an old arcade machine that he gutted and replaced with a monitor that runs from a computer.

When it comes to sports, Dan is a die-hard Yankees fan. In fact, his entire family likes watching the games and occasionally he’ll make it out to the stadium in the Bronx. One of his best memories as a kid was skipping school to go to the ticker-tape parade in 2000. Dan also enjoys watching the Winter Olympics…his favorite events are snowboarding and the biathlon.

Dan’s personal philosophy: Never be afraid to fail. Being bad at something is the first step towards being good at something.

“Knowledge speaks, but wisdom listens.” – Jimi Hendrix

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We affectionately refer to Doug as "Dr. Doug" with his tool bag of tricks and "jack-of-all-trades" IT experience.

Doug is an important member of the IT Radix team. His responsibilities include managing and monitoring all of our clients' networks as part of our Keystone, Cornerstone and Capstone plans.

Doug detects and notifies clients in advance of potential problems such as failing hard drives, UPS failures and more. Doug's previous experience includes a 10+ year stint working for Exxon in a variety of IT positions. He spent another 8+ years at smaller IT firms located in northern NJ. Doug's breadth of knowledge and versatility is a real asset to IT Radix and our clients and has earned him the moniker "Dr. Doug."

When he’s not working, Doug enjoys biking in the warm weather and skiing in the cold.

Doug's personal philosophy: Do things the right way. Give it your full effort and pay attention to the details.

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As an IT Consultant at IT Radix, Dylan monitors offsite backups, performs server maintenance, configures workstations and supports clients with day-to-day issues. He enjoys getting to know our clients and supporting them with their IT needs. Dylan prides himself on being able to show our clients that they are getting everything he has to offer along with the reassurance that they are always his first priority.

Dylan hails from the rural lake town of Boiling Springs, PA, where there are plenty of open fields and lots of farms. He reflects on growing up in an area where the pungent smell of the farm throughout the entire school was a common occurrence—a memory he would not trade for the world. He now resides in Morristown but enjoys going back home to visit his family and three dogs whenever he can. A true dog lover, Dylan doesn’t have any dogs where he currently lives but is more than happy to greet a friendly pooch that comes his way. When not working, Dylan enjoys spending time at the gym, building computers and playing guitar. Dylan has always had an affinity for music—playing the clarinet in school as well as the guitar just for fun. His favorite music is jazz, and he is a big fan of trumpeter, Miles Davis. He enjoys a variety of movie genres—action, comedy, drama, political thrillers, superhero/Marvel—but he’s not very fond of romantic comedies. Dylan also enjoys watching the Japanese animated series Dragon Ball Z, playing Nintendo’s Super Smash Bros, and keeping up with the latest and greatest tech news.

Dylan’s personal philosophy: Life is a river, and I’m just going with the flow. But that doesn’t mean I won’t paddle like hell when I have to.

“Let us engage in jolly co-operation!” — Solaire of Astora

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Frederick enjoys being back in the IT world! As a Client Service Coordinator at IT Radix, Frederick is our front-line of service to our clients. If you have ever picked up the phone to call us, you more than likely had the privilege of talking with him. Frederick enjoys addressing client concerns directly or connecting clients with the appropriate technician who is best equipped to help. Behind the scenes, Frederick works diligently to keep client information up to date and to ensure appropriate approvals and authorizations are in place so that things run smoothly without a hitch. Frederick enjoys helping our clients—working together as a team to solve their IT issues—and goes out of his way to give our clients the WOW service they’ve grown to expect and appreciate.

Born in Newark, Frederick moved to Harrison as a child where he was raised and still lives today. He laments that Harrison is no longer the quaint old town of his childhood and is becoming more and more like the hustling and bustling town of Hoboken. His goal is to move to an area where he can have a bit of land. When not working, Frederick enjoys cooking and creatively experimenting with spices. He also enjoys watching home improvement shows as well as reality TV. Frederick is fluent in Portuguese and Spanish. He loves the beach and relaxing with the soothing sounds of the ocean waves. His most favorite place is Puerto Rico with Provincetown, MA, a close second!

Frederick’s personal philosophy: Keep it simple!

“Live simply. Lead with Spirit. Always try to do the right things right. Take time to re-soul.” — Jon Mertz

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Jandy works hard behind the scenes at IT Radix publishing, editing and contributing to our monthly IT Radix Resource newsletter, as well as maintaining our company website, blog posts, email communications and social media presence. As part of the Marketing Team, Jandy leads a wide variety of client-oriented communications and marketing activities. Additionally, Jandy coordinates many of our internal systems—implementing our Client Relationship Management (CRM) system and automating sales and marketing systems.

Jandy currently resides in a suburb of St. Louis, Missouri, with her husband, twin daughters and Penny (their Boston Terrier). Born and raised in New Jersey, Jandy still considers herself to be a “Jersey Girl” and is often questioned about her roots by people in the Midwest when she starts talking and saying words like “coffee” and “you guys.” She enjoys working out at her local gym and actively volunteers with the youth at her church on summer mission trips. Jandy can be frequently spotted in her “Life is Good” attire while catering to her Starbucks addiction.

Jandy’s personal philosophy: Be Kind...help others!
It’s as simple as that. I truly believe that we are here to help each other. Whenever I volunteer, I am blessed a million times over!

"Try to be a rainbow in someone’s cloud.” —Maya Angelou

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At IT Radix, our IT Consultants are always excited about new challenges that advancements in technology throw our way.

Jim is no exception—he's always up for a good challenge and problem solving is his specialty! Jim’s motivation and "take the bull by the horns" approach to problem solving as well as his commitment to our clients is a quality that we admire here at IT Radix. When asked, Jim states that "his top priority is putting our clients 1st and giving 100% of himself to everything he does!"

With 25+ years of experience as a computer consultant, Jim brings with him a wealth of knowledge and expertise. Back in the early 90’s, Jim was heavily involved with component-level repairs-back in the days when it was more cost-effective to refurbish computer components (e.g., circuit boards, floppy drives, capacitors, power supplies, etc.). Jim is a wiz at what makes computers tick! Plus, the experience Jim has gained from owning his own computer consulting business for 11 years is invaluable and helps him understand the needs of our small business clients.

Jim's problem-solving approach carries over to his personal life as well. He's not one to shy away from even his deepest fear! Here's but one example...Jim has always been deathly afraid of heights. So, what did he do?!?!? He took flying lessons! And, if that wasn’t daring enough, he decided to jump right in, so to speak, and parachute! The most fun Jim's had in his entire life has been parachuting (tandem jumping)! Jim's own words... "The first time I jumped, you couldn't get the smile off my face for a week!" How's that for jumping right in and conquering your fears?!?

When he's not working, Jim enjoys spending time at home cooking and tinkering around with his motorcycle (1983 Yamaha Virago Classic). He's loved riding roller coasters since he was a kid at Great Adventure (although, waiting 2 hours for a ride is a thing of the past). Jim also enjoys reading—primarily U.S. history.

Jim's personal philosophy...emulates Abe Lincoln and the ideals Abe stood for. Jim admires Honest Abe's strength to go against the grain to do the "right" thing. We are the "last best hope!"

"I never had a policy; I have just tried to do my very best each and every day." - Abraham Lincoln

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Jo Ann's work in the legal, financial and private education fields bring a wealth of practical experience and common sense results.

Jo Ann is front and center cultivating relationships with prospective clients and helping them learn how IT can work for them in meeting their business needs. She enjoys putting a fun twist on sharing the great things IT Radix has to offer businesses through our monthly newsletter and planning our client events.

Jo Ann has a strong background in administration and finance, having worked at Dean Witter in Operations and Client Services for 10+ years…in addition to having worked as a legal secretary for 3 years and a private school for 7 years.

While she's not working, Jo Ann enjoys spending time with her husband and best friend, Scott, her three grown children and daughter-in-law. She's been doubly blessed with twin granddaughters who put a smile on her heart every day.

Born and raised in NJ, Jo Ann is a true “Jersey Girl” who loves relaxing at the beach. She's a fan of Masterpiece Theatre and loves an old fashioned romance with a “feel good” ending!

Jo Ann's personal philosophy:
Live by the golden rule and don’t judge a man until you’ve walked a mile in his moccasins

"No act of kindness, no matter how small, is ever wasted." - Aesop

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With over 10 years of project management experience, Joe’s perseverance and follow through are second to none. Affectionately known as Mr. Fantastic because of his love of life, Joe is an all around fun guy to work with! When not at the office, Joe enjoys dabbling in construction. His current project is rehabbing a house in Totowa that he totally gutted and brought down to its bare studs. He also enjoys tinkering on one of his five cars. Three he classifies as “daily drivers” while the other two are just for fun: 1952 Chevy Styleline Deluxe and 1967 Pontiac Lemans. Both hobbies are a true labor of love!

Joe was born and raised in Morristown. A self-proclaimed “family man,” he grew up in a large family—having six brothers and sisters! Practically raising his two younger brothers, he has fond memories of taking them on weekly trips to the movie theater to watch the latest release. Joe confesses to having a serious popcorn addiction and recently purchased a HUGE movie theater style popcorn maker that barely fits on the counter. In his own words, “It’s fantastic!” Joe’s family is growing even larger these days as he and his wife, Shawn, recently celebrated the birth of their first child, Hannah Rose!

Joe’s personal philosophy: Perseverance and dedication are some of the most important qualities to have!

“A man is wise with the wisdom of his time only, and ignorant with its ignorance.” – Henry David Thoreau

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Ken is a great listener who enjoys building strong client relationships and has a sincere desire to share how IT Radix can help area businesses grow.

When not working, Ken enjoys the NY Yankees, comedy and dabbling in freelance creative writing. Recently, he has taken up the study of the guitar, which he enjoys very much. Our resident king of musical parody, Ken enjoys creating amusing lyrics set to popular tunes. Click here for his take on The Beach Boys’ song, Shut Down, from an IT point of view!

Growing up in Connecticut, Ken has also lived in North Carolina, Minnesota and now resides in Madison with his wife, Shari. He has three grown children: one is an Onsite Event Manager in CT, another works for CBS News in NYC and the third is a teacher in Scotch Plains--and, Ken is happy to be a grandfather to two young ones!

Ken’s personal philosophy: Life is precious; make the most of it! Take life seriously, but don’t take yourself too seriously.

“He who laughs, lasts!” – Mary Pettibone Poole

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Kris is the key ingredient when it comes to managing a wide variety of services to our clients—encompassing all of their needs.

Born in Brooklyn, Kris' family later moved to Pearl River, NY, where she grew up. Kris now resides in Milford, PA, and enjoys spending her free time taking car rides and exploring the countryside with her husband, Phil, who is an avid abstract photographer. A self-proclaimed "crafty lady," Kris enjoys making handmade gifts for family and friends. Her favorite pastime is relaxing with her handiwork: needlepoint, cross stitch, crocheting, and quilting. Kris enjoys reading, but forget those popular vampire and werewolf novels. Kris prefers mysteries and good, old-fashioned "nice" stories. Currently, Kris is enjoying learning more about the Amish Community in a series of books by author, Beth Wiseman.

Kris' personal philosophy: "Do the best you can and be kind and caring."

"Be someone you would be proud to know." - Author Unknown

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Laurie is a people person and loves a good challenge. She enjoys helping customers address and fix problems and is known for her conscientious follow through!

As a Client Service Coordinator at IT Radix, Laurie is one of the friendly voices behind our phones and manages the incoming requests from our clients that come in daily. She dispatches tickets and works closely with our IT Consultants to ensure that our clients’ needs are being addressed in an expert and timely manner. Laurie takes pride in resolving issues and hearing from happy clients.

A true Jersey girl, Laurie was born in Paterson, grew up in Lake Hiawatha and now resides in Hopatcong with her boyfriend, Tom, and her young adult children, Kylee and Branden. They recently introduced a lab-mix puppy, Willow, into their family who has been keeping them all on their toes. When not working, Laurie enjoys scrapbooking with a dream of designating an entire room to this hobby one day. Laurie loves softball! For the past 18 years, she has coached and played 1st base on a Rockaway women’s softball team. She is a diehard NY Jets fan for the past 34 years with tons of auto­graphed memorabilia and player meet-and-greets to show for it! She also collects giraffes and currently has over 100 in her collection. A self-proclaimed beach baby and sun worshipper, Laurie enjoys daytrips to Sandy Hook. She especially enjoys the fact that Sandy Hook is just a beach—no boardwalk—as she enjoys a more quiet, relaxing atmosphere.

Laurie’s personal philosophy: Without hopes and dreams, you have nothing.

“Where there’s a will there’s a way.” - English Proverb

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Prior to that, Laurie worked as a LAN Analyst at a pharmaceutical company in Princeton. Her past roles included configuration of desktop environments, server installations and printer configurations.

As an IT Consultant at IT Radix, Laurie offers onsite, desktop support three days a week for one of our longtime clients. When back at our office, she assists our many valued clients with remote IT support. Laurie’s also responsible for daily monitoring of our Acronis backup and server reboot scheduling for our managed service clients. Laurie prides herself in her excellent troubleshooting expertise and enjoys helping our clients and supporting them with their day-to-day IT needs.

Growing up in Elizabeth, Laurie considers herself a true Jersey girl! She loves the beach and spending time at the Jersey shore—especially, Ocean City, New Jersey. She enjoys long walks on the beach and boogie boarding in the ocean. She’s also a huge fan of Bruce Springsteen. You can’t get more “Jersey Girl” than that! Laurie currently resides in Basking Ridge with her husband, Mike, tween daughters, Kiley and Cali, and 15-year old Shih Tzu, Freddie. When not spending time down the shore, Laurie enjoys taking her 2003 Yamaha V Star motorcycle for a spin and riding in charity runs with her husband and hundreds of other motorcycle enthusiasts.

Laurie’s personal philosophy: No regrets!

“The most beautiful things in the world cannot be seen or even touched, they must be felt with the heart.” – Helen Keller

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Marina came to IT Radix with a B.S. in Psychology and a minor in Sociology from William Patterson College along with a P-3 teaching certificate. Her background and experience are quite diverse. Upon graduation, Marina taught Kindergarten in Roseland for a few years prior to moving on to more administrative and marketing roles in the corporate world. She soon discovered that her passion was in design, and she operated her own stationery and event design studio in Chester for seven years.

As an Office Assistant at IT Radix, Marina’s primary responsibility is to answer the phones and provide frontline support to our clients. She also assists with additional administrative tasks as needed. And, our Marketing Team is happy to tap into her design talents and her knowledge of Photoshop and the entire Adobe design suite. Marina enjoys interacting with our clients and being instrumental in helping them resolve the day-to-day issues that arise. She thrives on helping others and is impressed with the importance that IT Radix places on each and every client.

Born in Croatia, Marina moved to the U.S. with her family when she was five years old. Growing up in Cliffside Park, she now resides in Whippany with her husband, Ed, and daughters Izabella and Francesca. When not working, Marina enjoys spending quality time with her children playing outside, swimming and doing a variety of fun kid activities. Paper invitation design is her #1 hobby, and she enjoys creating items for family and friends. She also loves looking at real estate and dreams of being able to own multiple properties one day.

Marina’s personal philosophy: Be kind, respectful and helpful—not because you will get something in return, but because that is what makes this world a better place. In helping others, you are helping yourself whether you realize it or not.

“You cannot go back and change the beginning, but you can start where you are and change the ending.” – C. S. Lewis

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The staff at IT Radix enjoys a good challenge. Our COO, Marybeth is no exception. She has managed operations for corporate mergers and reorganizations and led major systems implementations. At IT Radix Marybeth is responsible for a wide-range of activities: operational oversight, business planning, continuous process improvement, managed service agreements, and HR. She is always available to work with clients to resolve specific issues or concerns. As with everyone at IT Radix, her most important goal is to make sure that every client has a quality experience. She excels at getting things done successfully and profitably.

Truly passionate about smooth-running business operations and well-planned projects, Marybeth likes to look ahead for various outcomes. She’s a great planner and has a knack for visualizing potential pitfalls. Of course, not all problems can be foreseen, but Marybeth loves the challenge of fixing the problem and getting everything back on track.

When not working, Marybeth enjoys volunteering as the Cultural Arts Coordinator at her son’s school. Marybeth enjoyed a childhood filled with music and arts—something that she strongly believes sticks with you when you’re exposed to it at an early age.

Fun for Marybeth is all about family and friends—an evening spent laughing is the best antidote to a day’s worth of stress! An avid reader, Marybeth reads everything she can get her hands on—books, newspapers and magazines. She also enjoys traveling and gardening. Marybeth’s favorite place to be is at the beach with her family.

A self-proclaimed “city girl” with roots in NYC and Boston, Marybeth now enjoys life in the Jersey suburbs with her husband and three great kids! You can’t beat the gardening in the Garden State!

Marybeth's personal philosophy: I’m a natural optimist! I believe in the power of karma...if you put good out into the universe, good will come back to you. However, my job requires that I anticipate, prevent and solve problems every day—so, I like to think of myself as an “optimist who carries an umbrella!” I also believe in the power of team. Only with great people (and we have the best here) will you get great results!

"Carpe diem!" - Horace

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Melissa prides herself on her wonderful people skills, her courteous phone etiquette, her proficiency in MS Office, and her commitment to strong customer relations. As an IT Account Services Coordinator at IT Radix, Melissa does a little bit of everything. Her main responsibilities include managing our marketing and sales service board, accounting and assisting with the phones. She’s a quick learner and a great multitasker, which has become even more evident at IT Radix. There’s never a dull moment here and always so much to learn when keeping up with technology.

Growing up in Whippany and Ringwood, New Jersey, Melissa recently moved to Bloomingdale, where she resides with her husband, Aaron, and son, Liam. When not working, Melissa enjoys spending all her free time with her little boy—splashing in the pool occupies most of their free time in the summer! Melissa is a HUGE NY Yankees and NY Giants fan! One day she would love to visit every baseball stadium in the nation. Melissa loves Broadway and enjoys seeing a good play whenever she can—her current favorite is The Book of Mormon. As for her favorite place… It’s definitely the Outer Banks, NC. Her family vacations there every summer!

Melissa’s Personal Philosophy: Mae West says it best…"You only live once, but if you do it right, once is enough." I think most people can relate to this philosophy!

I always like to look on the optimistic side of life, but I am realistic enough to know that life is a complex matter." – Walt Disney

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Here at IT Radix, we still make “house calls." Mike is a familiar face to our IT Radix clients. As our Senior IT Consultant, Mike is in the forefront of IT Radix serving our clients out in the field! Whether it be troubleshooting a problem or performing routine maintenance, our clients have the stress-free peace of mind knowing that their IT needs are in Mike’s more than capable hands.

With 25+ years of experience in PC, server and network support (both Microsoft and Novell), Mike has seen A LOT of changes! Mike rises to the challenge of staying ahead of the IT world's rapidly changing technologies. His real-life, hands-on experience with technology over the years has equipped Mike to better understand the needs of our clients and better capable of helping them maximize their usage of these ever changing technologies. Mike’s positive attitude and ability to communicate without sounding too "techy" have been a great asset to IT Radix and our personal relationships that we have with our clients.

When he's not working, Mike enjoys sleeping and spending time with his wife and three children. Affectionately known as Coach Mike, his free time centers around youth sports where he enjoys coaching football, wrestling and, most recently, his daughter's travel softball team. A life-long fan of the NY Giants, Mike also enjoys spending time camping and fishing in the great outdoors. An avid “online gamer," Mike relishes a good game of "World of Warcraft" with his wife, Jenny.

Mike's personal philosophy: Have Fun!

"I preach it to my children and repeat it over and over again to the kids that I coach—Have Fun! You can't go through life being too serious; you have to laugh and have fun. That's not to say that everything is funny or a joke, because it's not. We deal with serious issues every day; but you still need to smile and laugh. A good sense of humor and a smile can really go a long way to brightening someone's day."

"People rarely succeed unless they have fun in what they are doing." - Dale Carnegie

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As a Billing Administrator at IT Radix, Nina is a sweet addition to our team! Her main responsibility is client agreement setup and monthly agreement billing. Nina believes that her strong IT background combined with her bookkeeping and customer service experience is a great fit for IT Radix. Her IT background helps her understand what she is billing, and her customer service experience gives her the ability to build relationships with our clients while explaining some of the more complicated invoices.

Born in New York, Nina lived in Queens as a child, then moved to Mahwah, NJ, when she was 10 years old. Growing up in Mahwah, she now resides in Bridgewater, NJ, with her husband, Chris, and two college-age children, Dan and Allie. When not working, Nina enjoys spending time at the Jersey shore where she relishes long walks on the beach and collecting shells. In Nina’s own words, “there’s nothing better than the sound of the ocean waves!” She also enjoys dining out with her family: Surf Taco, Keyport Fishery and Jack Baker’s Wharfside restaurant are particular favorites of hers. Nina loves music and listens to all kinds—from Motown to alternative rock. She has even grown fond of the concert/marching band music that has filled her home over the years thanks to her son and daughter. Nina loves attending concerts. She enjoys how “they are giant sing-alongs of the music you love and a temporary escape from reality!”

Nina’s personal philosophy: Work hard for what you want.

“I love people who make me laugh. I honestly think it’s the thing I like most, to laugh. It cures a multitude of ills. It’s probably the most important thing in a person.” – Audrey Hepburn

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He’s a great listener, and encourages our clients to speak up and share any issues and concern with us…“don’t be like the person that goes to the doctor and has nothing to ask.”

Pat is a strong team player both in and out of the office! He has always had a love for sports—a big Yankee and Giants fan! Growing up in the Bronx, Pat was a huge fan of Yankee 3rd baseman, Craig Nettles. When he first started to play baseball as a boy, he confidently told the coach that he was playing 3rd (that first year he made an unassisted double play at 3rd). Pat spends most of his free time these days with his children in Wanaque, NJ. For the past 11 years, he has coached (or assisted) his children’s football, basketball, baseball, softball, lacrosse and wrestling teams. He’s their biggest fan! Pat is also on the Wanaque Little League board. These days, his favorite pastime is having a catch, shooting hoops and playing pool with his kids.

Pat’s personal philosophy: “There is an answer to every issue…your job is to find it.”

“It’s easy to cheer for your child…cheer for ALL the children when they do good and bad!”

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As an IT Consultant at IT Radix, Patrick wears many hats. He provides on-site support for one of our clients two days a week and is the primary technical contact for another providing automated onboarding/ offboarding and technical inventory support. His daily activities include hardware/software troubleshooting, server maintenance, workstation configurations and supporting clients with their day-to-day technology issues. Patrick is an effective communicator and excels at being able to explain IT issues in easily understood layman’s terms.

Growing up in West Orange, Patrick is back to living in his childhood home while helping his mom downsize and relocate (not an easy task). When not working, Patrick enjoys visiting museums with a big interest in history (especially U.S.), politics and anything tech related. He likes reading sci-fi and westerns (Cormac McCarthy is his new favorite author) and playing video games (first-person shooters and RPG). An all-around movie buff, Patrick enjoys all genres of movies and is quick to quote from his favorites. Check out the snippet of his favorite quote above.

Patrick’s personal philosophy: Wisdom over intelligence

“Let me tell you something you already know. The world ain't all sunshine and rainbows. It's a very mean and nasty place, and I don't care how tough you are, it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard you hit. It's about how hard you can get hit and keep moving forward; how much you can take and keep moving forward. That's how winning is done! Now, if you know what you're worth, then go out and get what you're worth. But you gotta be willing to take the hits, and not pointing fingers saying you ain't where you wanna be because of him, or her, or anybody.” – Rocky Balboa

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As the Marketing Coordinator at IT Radix, Paula is happy to finally be working in the marketing field. In this capacity, she gets to dabble in a variety of different arenas. Her main responsibilities include overseeing all our marketing efforts as well as coordinating both onsite and offsite events and ensuring that our staff has what they need to be successful. Paula enjoys building strong relationships with our clients and strives to ensure they have the best possible experience with IT Radix.
 
Born and raised in New Jersey, Paula spent her early years growing up in Fair Lawn and now resides in Livingston with her husband, Bruce, and her two, 100+ pound Italian Mastiffs, Daisy and Hooper. She has two grown boys. Josh works as an Associate Product Manager at Merck Pharmaceuticals and Brandon is a student at the University of New Haven studying Music Industry.
 
When not working, you can find Paula on a tennis court or shaking it in her Zumba class. She loves the excitement of exercising to great music with awesome people and burning tons of calories while she’s at it. Paula enjoys hosting and cooking traditional holiday meals. When not cooking, you can often find her watching Food Network or reading cookbooks to catch up on the latest recipes. An avid traveler, Paula’s favorite vacation was exploring the Costa Rican rainforest—she loved being up close and personal to the wildlife and spending time in the natural surroundings with her family. Now that her boys are getting older, she truly cherishes those times together.
 
Paula’s personal philosophy: If you have fun and keep a good attitude, people want to work and be with you!

“I thank God every day that I woke up feelin’ this way.” — Meghan Trainor, “Me Too” lyrics

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As an IT Consultant at IT Radix, Rob prides himself at being proficient in a lot of different areas. He is one of our key techs working the front lines when our clients call in, making sure they get and stay up and running as quickly and efficiently as possible. Rob really enjoys working in a client-facing role. He likes knowing that he is able to help people feel better about their technology and is confident in his ability to solve their problems and explain IT matters plainly without a lot of geek speak. Troubleshooting is his forte! When it comes to hardware and networking, he’s all about “tinkering” and figuring things out.

Born in Clifton Park, NY, Rob now resides in West Milford with his wife, Anna, and three daughters. When not working, Rob is into all things geeky—from Star Wars to quantum mechanics and everything in between! He enjoys building computers, playing board/video games and puzzles of all kinds. His most favorite hobby/escape is playing tabletop role-playing games (e.g., Dungeons & Dragons, Pathfinder, Shadowrun) and has been playing with the same group of friends for 25+ years. Rob even dabbles in a bit of comedic writing—aspiring to try a little standup one day.
 
Rob’s personal philosophy: Empathy, compassion, and laughter are the keys to happiness.

“I may not have gone where I intended to go, but I think I have ended up where I needed to be.” — Douglas Adams

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Robin came to IT Radix with over 34 years of a wide variety of customer service experiences. Most recently, she worked as an Assistant Community Manager for a property management company where she especially enjoyed meeting a variety of people and helping them find homes. Some of her earlier career was spent at the American Cancer Society supporting patient and family services and managing their programs and volunteers. Wig fittings were her favorite part of the job—encouraging women to try a different hair color/style and helping them feel better about themselves brought her much joy. Similarly, she enjoyed working at Comfort Care Hospice, providing end-of-life comfort and support to patients and their families. Can you tell Robin is passionate about helping people?

As an IT Services Consultant at IT Radix, Robin excels at sales and relationship building. She’s on the phone the majority of the day reaching out to area businesses and offering solutions to their company’s IT needs. Robin is very relatable and she’s great at making people feel comfortable and at ease. Robin shares that she “looks forward to getting to know each and every one of our current and prospective clients.”

Robin is a native to New Jersey, born in New Brunswick. She currently lives in her childhood home with her two fur babies, Bindi and Tucker. She is getting ready for her next big adventure and planning to move this year. Robin has so many fond, funny memories spent in this home taking care of her father that she started writing a memoir of their escapades which she plans to title, Riding Shotgun. When not working, packing or writing, Robin enjoys spending time outdoors—especially near a lake—hiking, kayaking and wine tasting.

Robin’s personal philosophy: I strive to bring humor into everything I do.

“Go become one of who the world is not worthy; grace will go with you and joy will follow you home.” – Unknown

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Thomas came to IT Radix with a B.A. in Communications and Media Production from William Patterson University and four years of experience supporting technology. While attending the University, Thomas worked there as a Technical Consultant in their Media Production Department supporting their Media and Film Department with video/audio editing on Windows and Mac machines as well as running their camera/audio equipment. Upon graduation, he continued to work there for a couple more years as an Audio-Visual Technician in their Instruction and Research Technology Department, exposing Thomas to a wide range of software and hardware and building a strong technology founda­tion.

As an IT Consultant at IT Radix, Thomas works on a variety of technical projects—lately focusing on getting some of our clients up to speed and upgraded to Windows 10. Thomas enjoys working with our clients from all over the state…optimizing their computers and assisting them with their day-to-day technology needs. One of Thomas’ strengths is his strong foundation and exposure to both Windows and Apple technology and his ability to comprehend and discuss issues on a user level. His favorite thing about working at IT Radix is building strong relationships with our clients and learning more about their local businesses.

Born in Ramsgate, England, Thomas moved to the U.S. with his family when he was six years old. Growing up in Roxbury, he now resides in Parsippany with his girlfriend, Kim, and relishes living in Morris County near friends and family. When not working, Thomas likes staying active outdoors—enjoying the beach, hiking or simply tossing a frisbee around. Thomas strives to experience as much as possible, whether it be a new TV show, a new restaurant or a new recipe.

Thomas’s personal philosophy: Strive to be the best version of yourself every day.

“Life is what happens while you are busy making other plans.” – John Lennon

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No computers (not even Macs) are impermeable to viruses. Anti-virus software available today is just a piece of the puzzle. It’s not a 100%, clear-cut solution.

Thousands of new viruses are distributed every day, and something is bound to slip through the cracks. And, when they do, viruses aren't easy to remove. They require going into the coding of a computer, and doing some fancy footwork. Tom prides himself on his reverse engineering skills—digging deep into the virus code to determine how it runs and how to effectively remove it.

With a dad as a hardware technician and a mom as a programmer, Tom has literally grown up with computers—programming since middle school and web developing in high school. His expertise is debugging applications and scripting. He’s also played a strong role in the development of our internal processes and procedures.

When not working with computers, Tom enjoys watching movies and hanging out with friends. He is a huge fan of the videogame, StarCraft, a real-time strategy video game based on a plot which is a hybrid of military and science fiction. Tom remains a long-term resident of north Jersey where he resides with his family.

Tom’s personal philosophy: “Have fun and help others.”

“In the seen, there is only the seen,
in the heard, there is only the heard,
in the sensed, there is only the sensed,
in the cognized, there is only the cognized”

—Buddhist quote

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As an IT Consultant at IT Radix, Zach monitors and resolves client anti-virus, workstation patching and Uninterruptible Power Supply (UPS) alerts, configures workstations and supports clients with their day-to-day technology needs. Zach is known for his eagle eye at identifying potential problems and making changes before they become an issue for our clients. He enjoys helping people in general and enabling them to get their job done easier.

A native to New Jersey, Zach grew up and still resides in Sparta with his parents and three siblings, two cats and 1-year-old puppy. You could say it’s a full house for sure! When not working, Zach enjoys playing board games (Monopoly and Risk are his favorites) as well as video games (shooter games and role-playing games like Final Fantasy and Grand Theft Auto). He also enjoys creating (and drinking) craft beers thanks to a college beer making class—his favorite types are sours and wheats. Zach is also interested in foreign sport cars and enjoys attending local “car meets.” His favorite car is a Lexus LFA or an Acura NSX. He also really likes Ferraris, but who doesn’t?

Zach’s personal philosophy: Tackle the hard stuff today so you can enjoy drinking your coffee slowly tomorrow.

“Smooth seas do not make skillful sailors.” – African Proverb

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