Your IT Support Team

About Our Team

Providing Computer Support and IT Consulting in New Jersey (NJ)

Our consultants are chosen first for their good communication skills (no geek-speak here!) and friendly client service orientation. Of course, their technical expertise and professionalism are high on our list of critical skills. We work hard to continue their technical and professional development while at IT Radix because we know technology changes rapidly. As technology changes, we need to understand how it will best meet our clients' needs.

Our main office is located in the heart of Morris County New Jersey. Our clients include a broad range of organizations from large to small and span a variety of industry sectors. What they have in common: A need for a reliable IT infrastructure and a good strategy for getting the "best bang for their buck" when it comes to technology.

Let me introduce myself:

Cathy

Cathy

Managing Member

Cathy has 25+ years of experience in network systems with particular emphasis on local area networking and business applications. With extensive corporate experience at Exxon and Bear Stearns, Cathy works with IT Radix customers to develop their IT best practices without the big corporate price. Read more...

But watch out during March Madness, when the Duke "Blue Devil" in her sneaks out to cheer on her favorite basketball team.

For those of you who don't know Cathy, working with people to develop, maintain and support information technology in a business has always been her passion. Confucius says, "Choose a job you love, and you will never have to work a day in your life.” And this is exactly what Cathy has done…found her perfect niche where she never tires of bringing the best IT services and products to her valued clients. For Cathy, it's about win-win and partnership...getting to know what her clients need and want and then giving it to them!

Cathy founded IT Radix, LLC, in the fall of 2008, realizing the growing need for small-to-medium sized businesses to stay abreast of ever changing technology. Cathy is the trusted IT advisor to many growing businesses in northern New Jersey, bringing commitment, relationships and even some fun to what some may view as a serious industry. "IT can be a dry topic for many, but I think it's exciting to see how the latest and greatest technology can help a business to prosper and exceed their expectations."

Cathy has worked in the IT industry for 20+ years, working at Exxon, Bear Stearns, IBS Interactive and Veraciti. Cathy has an M.S. in Management of Technology from Stevens Institute of Technology as well as a B.S. in Electrical Engineering from Duke University. While Cathy doesn't remember much about electrical engineering, she does remember how to solve problems and look at things from different perspectives. Most importantly—never stop learning!

When not working, Cathy enjoys escaping to Vermont to spend time outdoors with her husband, Doug, and son Alex. When not protecting her two cats, Gizmo and Bear, from little Alex's inquisitive hands, Cathy finds time for a wide variety of interests such as photography, reading, scrapbooking, decorating, biking, sailing and cross country skiing… just to name a few.

Cathy's personal philosophy: “Love what you do!"

"Be the change you wish to see in the world." - Mahatma Ghandi

Cathy Enjoys…

Childhood Hero:
My Grandfather

Favorite Car:
A fun little black (or red) convertible

Something I'd like to do in my lifetime:
Visit all the major national parks in the U.S.

Favorite Place:
Vermont

Personal Interests:
Spending time outdoors, cross country skiing, sailing, photography, scrapbooking, reading, decorating

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Meet the rest of my awesome team:

Brian

Anthony

Client Service Coordinator

Anthony comes to IT Radix with his Associates Degree in Computer Science and Digital Media Technology from the County College of Morris. Anthony has over 10 years of experience in overseeing customer service teams and coordinating general operations. Read more...

Anthony is part of the marketing and client support teams at IT Radix. He handles a variety of day-to-day administrative activities, orchestrates much of our electronic communications, and prides himself on leaving each client with a positive experience.

When he is not working, Anthony enjoys many hobbies! Anthony has been a music lover since he was young, playing a variety of instruments including drums, guitar, piano and currently learning how to play the violin. He has a wide range of musical taste, his favorite bands being The Grateful Dead and The Eagles. He frequently goes to concerts to enjoy live music and says there is nothing that compares to that experience! Anthony also loves sports, his favorite being baseball and the New York Yankees, with hockey and the New York Rangers a close second. Anthony also enjoys reading and going to the movies!

Anthony was born and raised in Northern New Jersey and currently resides in Morris County where he enjoys spending time with family and friends.

Anthony’s personal philosophy: Smile more, try to worry less, and surround yourself with people who bring out the best in you

“In a world where you can be anything, be kind.” — Jennifer Dukes Lee

Anthony Likes…

Favorite Car:
1969 Corvette Stingray

Favorite Sport:
Baseball (Yankees)
I’d like to visit all 30 ballparks in America some day!

Personal Interests:
Reading, road trips, and anything to stay busy or learn something new

Something you’d like to do in your lifetime:
Take a train across Europe and explore the world!

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Ashleigh

Ashleigh

IT Consultant

Ashleigh came to IT Radix with six years of experience as a legal secretary. While working in the legal setting, she was always the unofficial in-house IT person…the “go to” person when there were IT needs and their IT support service wasn’t available. This knack for trouble-shooting and learning new technologies spurred her on to explore a career in IT. Read more...

Ashleigh enjoys a good challenge and works very well under pressure. Her dive-right-in approach to problem solving and ability to learn quickly are key strengths that she brings to our IT Radix team.

As an IT Consultant, Ashleigh enjoys helping on-board new clients, learning about their business and their IT infrastructure that supports it. With the increase in cloud services, she’s been involved in the implementation and ongoing support of many new cloud services.

Growing up in Morris County, Ashleigh enjoys spending time outdoors with her family in Great Meadows…a beautiful slice of NJ farmland! She enjoys painting, photography and video games of all shapes and sizes (computer, console, handheld—you name it, she’ll play it). An avid reader, Ashleigh leans towards sci-fi and fantasy-based novels.

Ashleigh’s personal philosophy: I think it’s important to be happy both in what you do and life in general. Life is short and should be lived to the fullest; if you’re not enjoying it, then what’s the point? I’ve always loved how Ferris Bueller puts it: “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.”

“Life loves to be taken by the lapel and told: ‘I’m with you, kid. Let’s go.’ ” —Maya Angelou

Ashleigh Likes…

Personal Interests:
Reading, baking, gardening, and taking walks with my dog, Nora

Favorite Sport:
Ice Hockey - Let's go, Rangers!

Favorite Music:
I have very eclectic taste in music, so I have a lot of favorites!

Something I’d like to do in my lifetime:
Travel to every continent

Favorite Websites:
www.amazon.com
www.imdb.com
www.flipboard.com

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bonnie

Bonnie

IT Services Consultant

Bonnie comes to IT Radix with a bachelor’s degree in Business Administration from Pace University and a Master of Science in Teaching from Iona College. Bonnie is part of our Sales Team and has almost a decade of experience in IT business and sales development, including prospect research, cold calling and appointment scheduling. When asked what the favorite part of her position is, Bonnie shares, “I enjoy speaking with prospective clients, listening to their needs, and developing relationships with them.”
Bonnie loves helping potential clients see that service provided by the right IT company can help their business thrive! Read more...

In her off time, Bonnie enjoys spending time with her husband, Scott, and dog, Sandy, taking nature walks. They especially like to hike in some of New Jersey’s beautiful parks and reservations. She also is an avid beach goer in the warm summer months. She enjoys jazz concerts and visiting NYC. As if Bonnie wasn’t already busy enough, she started learning how to play the guitar approximately two years ago. Quite the renaissance woman!

Bonnie has two grown children: a son in college and a daughter who lives in NYC. She is a New York native, but she has called Ridgewood, NJ, home for the past 20 years.

Bonnie’s personal philosophy: Being thankful for the little things in life that bring you joy each day!

“Be yourself; everyone else is already taken.” – Oscar Wilde

Bonnie Enjoys…

Childhood Hero:
My mom

Favorite Place:
Montauk, NY (or any place by the beach)

Favorite Music:
I like all types of music (most recently, Jazz)

Something I’d like to do in my lifetime:
Take a trip around the world with my family.

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Brian

Brian

IT Consultant

Brian came to IT Radix with an associate degree in History from Atlantic Cape Community College. He cut his teeth in IT at Chubb Institute where he received training in Data Center Support encompassing IBM AS/400, Mainframe, PC Support and Networking. With over 25 years of professional IT experience, Brian has worked in a variety of IT Manager and help desk support roles. For most of his career, he worked as an IT Manager for a company supporting area hospitals with their Accounts Receivable and billing prior to joining the ranks of our IT Radix team. Read more...

As an IT Consultant at IT Radix, Brian’s key focus is on project management and implementation. Since IT security is of utmost importance these days, he spends most of his time working closely with our clients to establish and implement customized security solutions to protect their business. Brian has seen a lot of changes in the world of technology over the years and enjoys showing our clients how they can incorporate advanced IT applications into their organization to increase efficiency and security.

Born and raised in Fairfield, Brian continues to reside there with his wife, Shirine, and two children, Troy and Carolyn. When not working, Brian is very much into sports. He’s been playing basketball weekly with the same group of guys for the past 20 years. He also stays busy coaching his son’s basketball and football teams. When not on the court or field, he enjoys a good game of poker and playing whatever his children want to play.

Brian’s personal philosophy: Always give 110%!

“Don’t give up…don’t ever give up!” – Jim Valvano

Brian’s favorites…

Childhood Hero:
Franco Harris

Favorite Car:
Ferrari

Favorite Food:
Pizza

Favorite Music:
Metallica, Elvis and Billy Joel

Favorite Sport:
Basketball/Football (tie)

Hobbies:
Coaching/Playing Basketball

Favorite Place:
Disney World

Favorite Pastime:
Going on fun family vacations

Something I’d like to do in my lifetime:
Go to a Pittsburgh Steelers Super Bowl

Favorite Website:
FanDuel.com

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Christy

Christy

IT Consultant

Christy came to IT Radix with 18 years of IT experience. She’s worked in a variety of IT settings—from basic troubleshooting and network support to managing an IT department and working on various technology-related projects for upper management. Most recently, she worked at All-Star as a Field Applications Engineer supporting their in-house visitor management application. Read more...

As an IT Consultant at IT Radix, Christy assists clients with maintaining their computer systems and resolving any issues that arise. She feels that her variety of past IT roles is a big help when assisting our clients since she’s able to understand the big picture. Christy excels at being able to explain IT issues in layman’s terms for non-techy folks and enjoys helping our clients make the most of their technology.

Born and raised in New Jersey, Christy grew up a city girl (Bloomfield area) and moved to Morris County when she was 17. She now resides in Budd Lake with her husband, John, and two teenagers, Jonathan and Savannah. In her free time, Christy enjoys watching slapstick comedies, listening to music (80’s rock and country) and spending time with her family. She is an amateur photographer and enjoys sharing this recently-acquired hobby with her daughter. She also enjoys upcycling/repurposing projects and is an avid Pinterest follower. Christy truly loves all things technology and is always interested in emerging technology and the latest new tech gadget.

Christy’s personal philosophy: Christy was raised to help people whenever possible and is a firm believer of paying it forward.

“Never get tired of doing little things for others. Sometimes, those little things
occupy the biggest part of their hearts.” — Author Unknown

Christy Craves…

Childhood Hero:
My grandfather, Poppy

Favorite Place:
Jersey shore (especially, Wildwood)

Favorite Music:
80’s Rock

Something I’d like to do in my lifetime:
Visit Italy

Favorite Websites:
Pinterest.com
Amazon.com
Wired.com
Thenextweb.com
Mashable.com
Techcrunch.com

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Chuck

Chuck

Senior IT Consultant

Roll over Beethoven, there's a new Chuck in town! That's Chuck with an "A" - not to be confused with "the" Chuck Berry, one of the greatest rock and roll legends of our time!!! With over 15 years of network experience, Chuck prides himself on being a "jack of all trades." Read more...

His expertise extends to all versions of Windows (MCSE - Microsoft Certified Systems Engineer), Exchange, Sonicwall, Hyper-V Virtualization and Mac. A self-proclaimed computer geek, Chuck enjoys spending his free time reading and keeping up with the latest tech news.

While our Chuck doesn't like to toot his own horn, he can play a mean trumpet. And, as far as IT Radix is concerned, he’s a HOT act to follow!!!!

With over 15 years of network experience, Chuck prides himself on being a “jack of all trades.” His expertise extends to all versions of Windows (MCSE - Microsoft Certified Systems Engineer), Exchange, Sonicwall, Hyper-V Virtualization and Mac.

Born and raised in Middletown, NJ, Chuck's roots are in the Garden State. After a short, two-year stint in Las Vegas, Chuck returned to his roots and currently calls Haskell home. A self-proclaimed computer geek, Chuck enjoys spending his free time reading and keeping up with the latest tech news. While sleeping in and watching TV rank high on Chuck's list of favorite things to do, he also enjoys traveling which typically centers around visiting family and friends. Having a large network of friends and family close by, Chuck finds that there's always something to do on any given weekend.

Chuck's personal philosophy: "Try to have fun at work while continually learning and expanding your knowledge."

"Never let a computer know that you're in a hurry." - Author Unknown

Chuck’s Choices…

Favorite Ride:
Chevy Volt

Something I’d like to do in my lifetime:
Travel to Hawaii and Australia

Favorite Area:
The mountains

Favorite Food:
A nice steak

Favorite Websites:
Chuck enjoys tech websites and keeping up with the latest and greatest gadgets and software. Top picks are:

www.dailytech.com
www.engadget.com
www.bgr.com

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Chuck

CW

IT Consultant

CW comes to IT Radix with over 15 years of experience working in the IT field. Most recently, CW worked for a small IT Managed Service Provider in Parsippany where he performed as a Help Desk Tier 2 Support Analyst, focusing heavily on supporting their SharePoint and cloud services." Read more...

As an IT Consultant at IT Radix, CW wears many hats… from hardware/software troubleshooting to networking designs. His daily activities include monitoring offsite backups, performing server maintenance, configuring workstations and supporting clients with their day-to-day technology issues. This role allows him not only to assist customers with their daily technology needs but to also become their trusted IT advisor, recommending potential technology improvements and making IT work for them. One of the things CW enjoys most about working at IT Radix is the pool of talented people on staff and the awesome team environment.

Growing up in Denville, CW now lives in Randolph with his wife, Jenn, and 22 month twins, Alex and Abigail. When not working, CW enjoys learning new technology and tinkering around on his home server and learning lab…working proactively to grow his skillset. CW is a life-long PC gamer at heart, a hobby that he hopes to pass along to his children one day. Life is a bit hectic these days with the twins, but CW and Jenn enjoy playing World of Warcraft together whenever they can steal a moment to unwind. CW is also an avid Star Trek fan as evidenced by his favorite quote above…live long and prosper!

CW’s personal philosophy: I believe that despite all the bad there is, the good is worth fighting for. I want to play my part in making this world like Star Trek!

“It is possible to commit no mistakes and still lose. That is not a weakness, that is life.” – Jean-Luc Picard (Star Trek)

CW Likes…

Childhood Hero:
Goku

Favorite Place:
Myrtle Beach

Favorite Music:
TMBG, video game music

Favorite Food:
Tacos, anything from my Instant Pot

Hobbies:
Gaming, learning technology

Personal Interests:
Cloud technology, sci-fi, cooking

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DanC

Dan C.

IT Consultant

Dan C, as we affectionately call him (not to be confused with Dan P), cut his teeth in IT at Anthem Institute of Technology where he received training in networking, Windows Server and Active Directory. With over 9 years of professional IT experience, Dan C has acquired a depth of knowledge—from IT hardware customizations for military and police to running the Help Desk for an accounting software firm. Most recently, he worked as a Sr. Field IT Consultant at another IT Managed Service Provider prior to joining the ranks of our IT Radix team.Read more...

As an IT Consultant at IT Radix, Dan C wears many hats… from hardware/software troubleshooting to network designs and on-site installations. His daily activities include performing server maintenance, configuring workstations and supporting clients with their day-to-day technology issues. Besides his broad knowledge of IT workings, Dan C prides himself in giving our clients the same care and attention he would hope that his family and friends would receive.

Dan C grew up in Parsippany and continues to reside there now with his wife, Madeline, and two sons. When not working, he enjoys spending time with his family playing outside, going on hikes, watching TV and playing video games. When it comes to video gaming, Dan C enjoys playing first-person shooters like Destiny with his son and role-playing games like Stardew Valley with Madeline. Dan C is also a fan of all things tech and sci-fi… and is a HUGE Star Wars fan!

Dan C’s personal philosophy: Take life a day at a time; live every day in the moment and enjoy it. Don't look too far ahead because you'll lose track of the now.

“Do or do not. There is no try.” — Master Yoda, Star Wars

Dan C. Digs…

Childhood Hero:
Luke Skywalker

Favorite Food:
Chinese/Sushi

Favorite Car:
Tesla

Favorite Music:
Electronic, Lo-fi

Something I’d like to do in my lifetime:
Visit Tokyo, Japan

Favorite Website:
Twitch.tv

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Dan

Dan P.

IT Consultant

Dan is a true team player in all aspects of the word…always willing to jump right in as a relief, pick up the ball and run with it, and eager to learn new things. He handles a lot of the day-to-day, behind the scenes monitoring for our managed service clients. Read more...

Dan manages our service board to proactively monitor our clients’ servers as well as manage their antivirus solutions, intercepting issues and resolving them before they run interference for our clients. He also offers on-site solutions to our clients as needed.

Currently a part-time student at NJIT, Dan is pursuing a degree in Electrical Engineering. He started at IT Radix as an intern, and has quickly moved up the ranks and became a star player!

Born and raised in Parsippany, Dan enjoys a variety of outdoor activities…hiking, fishing, camping and frisbee golf. He enjoys relaxing by watching a good comedy as well as many genres of music (everything from rap to classic rock). Dan also enjoys playing classic arcade games on an old arcade machine that he gutted and replaced with a monitor that runs from a computer.

When it comes to sports, Dan is a die-hard Yankees fan. In fact, his entire family likes watching the games and occasionally he’ll make it out to the stadium in the Bronx. One of his best memories as a kid was skipping school to go to the ticker-tape parade in 2000. Dan also enjoys watching the Winter Olympics…his favorite events are snowboarding and the biathlon.

Dan’s personal philosophy: Never be afraid to fail. Being bad at something is the first step towards being good at something.

“Knowledge speaks, but wisdom listens.” – Jimi Hendrix

Dan Digs…

Childhood Hero:
Hulk Hogan

Something I’d like to do in my lifetime:
Ride in a Blimp

Favorite Car:
Cadillac Deville

Favorite Music:
The Beatles and the Wu-Tang Clan

Favorite Book:
Wacky Wednesday by Dr. Seuss

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Diane

Doug F.

IT Services Consultant

Doug comes to IT Radix with a bachelor’s degree in Finance from Quinnipiac University and brings a plethora of experience to his role at IT Radix as part of our sales team. His background in sales, client services and new business acquisitions is a strong foundation that helps Doug educate potential clients on network/computer support and optimization, as well as determining the appropriate security solutions to best protect their business. Doug’s favorite part of working at IT Radix is being part of a team and helping people protect themselves and their businesses in the cybersecurity world. Read more...

When not hard at work, Doug enjoys playing chess, listening to music (his favorite being house/dance music), watching comedies, and watching sports, especially football… Go Eagles! Doug also likes to travel when possible; and he and his wife, Kristen, love going swimming and watching colorful sunsets while they are away.

When asked about a favorite food, Doug says without hesitation, “If I had my choice, it would be sushi or Mexican on the menu every night with crème brûlée every day for dessert!” In addition, Doug trained in jiu-jitsu and wrestling for many years and has his blue belt!

Doug is a New Jersey native. Growing up in Essex County, he now resides in Lake Hiawatha with his family.

Doug’s personal philosophy: Treat people with respect, be eager to learn, and grateful when you can teach.

“One team, one dream, iced coffee, light cream.” — Doug Friedmann

Doug Digs...

Favorite Car:
Audi A7

Favorite Place:
Kailua Beach, Hawaii

Favorite Music:
House music

Something you’d like to do in your lifetime:
See the Northern Lights

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Doug

Doug V.

Treasurer

Doug has 20+ years of experience in PC, server and network support. He cut his IT teeth at a corporate help desk and quickly moved up the ranks to business application development, wired and wireless networking and on-going network support. Read more...

We affectionately refer to Doug as "Dr. Doug" with his tool bag of tricks and "jack-of-all-trades" IT experience.

Doug is an important member of the IT Radix team. His responsibilities include managing and monitoring all of our clients' networks as part of our Keystone, Cornerstone and Capstone plans.

Doug detects and notifies clients in advance of potential problems such as failing hard drives, UPS failures and more. Doug's previous experience includes a 10+ year stint working for Exxon in a variety of IT positions. He spent another 8+ years at smaller IT firms located in northern NJ. Doug's breadth of knowledge and versatility is a real asset to IT Radix and our clients and has earned him the moniker "Dr. Doug."

When he’s not working, Doug enjoys biking in the warm weather and skiing in the cold.

Doug's personal philosophy: Do things the right way. Give it your full effort and pay attention to the details.

Doug Digs...

Favorite Car:
Tacoma, A4

Something I’d like to do in my lifetime:
Climb the high peaks of all 50 states

Favorite Websites:
www.anandtech.com
www.planetminitrails.com
www.telemarktips.com

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Frederick

Frederick

Client Service Coordinator

Frederick came to IT Radix with over 25 years of customer service experience in both IT and medical settings. He most recently worked at Mount Sinai Health Systems as an Administrative Coordinator where he managed the day-to-day operations for the Radiation/Oncology Department as well as mentored and trained new staff members. He enjoyed working close with the administrative managers and administrative coordinators to ensure efficient workflow throughout the department. Read more...

Frederick enjoys being back in the IT world! As a Client Service Coordinator at IT Radix, Frederick is our front-line of service to our clients. If you have ever picked up the phone to call us, you more than likely had the privilege of talking with him. Frederick enjoys addressing client concerns directly or connecting clients with the appropriate technician who is best equipped to help. Behind the scenes, Frederick works diligently to keep client information up to date and to ensure appropriate approvals and authorizations are in place so that things run smoothly without a hitch. Frederick enjoys helping our clients—working together as a team to solve their IT issues—and goes out of his way to give our clients the WOW service they’ve grown to expect and appreciate.

Born in Newark, Frederick moved to Harrison as a child where he was raised and still lives today. He laments that Harrison is no longer the quaint old town of his childhood and is becoming more and more like the hustling and bustling town of Hoboken. His goal is to move to an area where he can have a bit of land. When not working, Frederick enjoys cooking and creatively experimenting with spices. He also enjoys watching home improvement shows as well as reality TV. Frederick is fluent in Portuguese and Spanish. He loves the beach and relaxing with the soothing sounds of the ocean waves. His most favorite place is Puerto Rico with Provincetown, MA, a close second!

Frederick’s personal philosophy: Keep it simple!

“Live simply. Lead with Spirit. Always try to do the right things right. Take time to re-soul.” — Jon Mertz

Frederick Favors…

Hobbies:
Cooking

Favorite Places:
Puerto Rico
Provincetown, MA

Something I’d like to do in my lifetime:
I would like to eventually go back to Portugal at some point and visit

Favorite TV Channel:
HGTV

Favorite Website:
www.amazon.com

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Geraldo

Geraldo

Marketing Consultant

Geraldo comes to IT Radix as a recent graduate from the College of Staten Island with a bachelor’s degree in Business Management. He brings with him over eight years of experience in various customer service roles. At IT Radix, Geraldo is part of our Sales and Marketing Team. His customer service experience is invaluable in this role as he works directly with our current clients as well as establishing relationships with potential future clients. One of Geraldo’s greatest skills is being a great listener and communicator, which is a great asset in his current role. When asked what the best part is about working at IT Radix, Geraldo says, “the family atmosphere and how everyone works as a team!” Read more...

When he is not hard at work, Geraldo enjoys sports, especially rooting for the New York Yankees, Knicks, and Warriors basketball teams—Stephen Curry being his favorite player—and playing video games. Geraldo is also a sneaker aficionado, on the last count owning over 100 pairs! He also loves Hip Hop, R&B, and Reggae music.

Born and raised in New York City, Geraldo now resides in Union County, New Jersey, with his beloved dog, Rubie.

Geraldo’s personal philosophy: Don’t stress out about things that you can’t control.

“Life will always be throwing you curves, just keep fouling them off. The right pitch will come, but when it does, be prepared to run the bases.” — Rick Maksian

Geraldo Likes…

Favorite Car:
Rolls Royce Ghost

Favorite Place:
Puerto Rico

Favorite Sport:
Basketball

Personal Interest:
Audio engineering

Something I’d like to do in my lifetime:
Visit Egypt

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Jandy

Jandy

Marketing Coordinator

Jandy comes to IT Radix with a B.A. in Mathematics and minor in Computer Science. Having worked for Exxon’s IT Department for 15+ years, Jandy has a strong background in Client Support and End-User Computing. She has a reputation for being VERY creative, organized and thorough--her commitment to detail is unsurpassed. Read more...

Jandy works hard behind the scenes at IT Radix publishing, editing and contributing to our monthly IT Radix Resource newsletter, as well as maintaining our company website, blog posts, email communications and social media presence. As part of the Marketing Team, Jandy leads a wide variety of client-oriented communications and marketing activities. Additionally, Jandy coordinates many of our internal systems—implementing our Client Relationship Management (CRM) system and automating sales and marketing systems.

Jandy currently resides in a suburb of St. Louis, Missouri, with her husband, twin daughters and Penny (their Boston Terrier). Born and raised in New Jersey, Jandy still considers herself to be a “Jersey Girl” and is often questioned about her roots by people in the Midwest when she starts talking and saying words like “coffee” and “you guys.” She enjoys working out at her local gym and actively volunteers with the youth at her church on summer mission trips. Jandy can be frequently spotted in her “Life is Good” attire while catering to her Starbucks addiction.

Jandy’s personal philosophy: Be Kind...help others!
It’s as simple as that. I truly believe that we are here to help each other. Whenever I volunteer, I am blessed a million times over!

"Try to be a rainbow in someone’s cloud.” —Maya Angelou

Jandy Enjoys…

Childhood Hero:
My Parents

Favorite Car:
Jeep

Something I’d like to do in my lifetime:
Own a B&B in a quaint, New England town or Hilton Head Island

Special Skills/Interests:
Sign Language

Favorite Musicians:
Lauren Daigle
Toby Mac

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Jim

Jim

IT Consultant

Jim has a total of 25+ years of experience as a computer consultant. Owning his own computer consulting business for 11 of these years gives him great insight to the needs of our small business clients. When not working, Jim enjoys cooking, tinkering with his 1983 Yamaha Virago Classic motorcycle and reading. Read more...

At IT Radix, our IT Consultants are always excited about new challenges that advancements in technology throw our way.

Jim is no exception—he's always up for a good challenge and problem solving is his specialty! Jim’s motivation and "take the bull by the horns" approach to problem solving as well as his commitment to our clients is a quality that we admire here at IT Radix. When asked, Jim states that "his top priority is putting our clients 1st and giving 100% of himself to everything he does!"

With 25+ years of experience as a computer consultant, Jim brings with him a wealth of knowledge and expertise. Back in the early 90’s, Jim was heavily involved with component-level repairs-back in the days when it was more cost-effective to refurbish computer components (e.g., circuit boards, floppy drives, capacitors, power supplies, etc.). Jim is a wiz at what makes computers tick! Plus, the experience Jim has gained from owning his own computer consulting business for 11 years is invaluable and helps him understand the needs of our small business clients.

Jim's problem-solving approach carries over to his personal life as well. He's not one to shy away from even his deepest fear! Here's but one example...Jim has always been deathly afraid of heights. So, what did he do?!?!? He took flying lessons! And, if that wasn’t daring enough, he decided to jump right in, so to speak, and parachute! The most fun Jim's had in his entire life has been parachuting (tandem jumping)! Jim's own words... "The first time I jumped, you couldn't get the smile off my face for a week!" How's that for jumping right in and conquering your fears?!?

When he's not working, Jim enjoys spending time at home cooking and tinkering around with his motorcycle (1983 Yamaha Virago Classic). He's loved riding roller coasters since he was a kid at Great Adventure (although, waiting 2 hours for a ride is a thing of the past). Jim also enjoys reading—primarily U.S. history.

Jim's personal philosophy...emulates Abe Lincoln and the ideals Abe stood for. Jim admires Honest Abe's strength to go against the grain to do the "right" thing. We are the "last best hope!"

"I never had a policy; I have just tried to do my very best each and every day." - Abraham Lincoln

Jim's Favs…

Favorite Ride:
1983 Yamaha Virago Cla

Childhood Hero:
My Dad

Adventurous Activities:
Rollercoasters & Parachuting

Favorite Website:
technet.microsoft.com

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Jo Ann

Jo Ann

Business Development

Jo Ann is part of the sales and marketing team at IT Radix and enjoys working with an imaginative and productive group of individuals. Her favorite part about her job is the team effort. Everyone working together with an end result to getting the job done, utilizing their individual talents along the way. Read more...

Jo Ann's work in the legal, financial and private education fields bring a wealth of practical experience and common sense results.

Jo Ann is front and center cultivating relationships with prospective clients and helping them learn how IT can work for them in meeting their business needs. She enjoys putting a fun twist on sharing the great things IT Radix has to offer businesses through our monthly newsletter and planning our client events.

Jo Ann has a strong background in administration and finance, having worked at Dean Witter in Operations and Client Services for 10+ years…in addition to having worked as a legal secretary for 3 years and a private school for 7 years.

While she's not working, Jo Ann enjoys spending time with her husband and best friend, Scott, her three grown children and daughter-in-law. She's been doubly blessed with twin granddaughters who put a smile on her heart every day.

Born and raised in NJ, Jo Ann is a true “Jersey Girl” who loves relaxing at the beach. She's a fan of Masterpiece Theatre and loves an old fashioned romance with a “feel good” ending!

Jo Ann's personal philosophy:
Live by the golden rule and don’t judge a man until you’ve walked a mile in his moccasins

"No act of kindness, no matter how small, is ever wasted." - Aesop

Jo Ann enjoys…

Childhood Hero:
My Dad

Favorite Car:
Ford Taurus (great on gas)

Something I'd like to do in my lifetime:
Own a house near the beach

Personal Interests:
Making "no-sew" blankets for
Linus Foundation
(shut-ins & Romanian orphanage)
Volunteer @ Crisis Pregnancy Hotline

Favorite Websites:
www.yummycrockpotrecipes.com
www.maxlucado.com
www.drudgereport.com

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Joe

Joe

IT Service Manager

Joe manages our IT Radix Professional Service board and works closely with our technician team to ensure clients’ issues are resolved completely and in a timely manner. His all-around good nature, dedication and willingness to jump in and help wherever needed are key strengths he brings to our team. Read more...

With over 10 years of project management experience, Joe’s perseverance and follow through are second to none. Affectionately known as Mr. Fantastic because of his love of life, Joe is an all around fun guy to work with! When not at the office, Joe enjoys dabbling in construction. His current project is rehabbing a house in Totowa that he totally gutted and brought down to its bare studs. He also enjoys tinkering on one of his five cars. Three he classifies as “daily drivers” while the other two are just for fun: 1952 Chevy Styleline Deluxe and 1967 Pontiac Lemans. Both hobbies are a true labor of love!

Joe was born and raised in Morristown. A self-proclaimed “family man,” he grew up in a large family—having six brothers and sisters! Practically raising his two younger brothers, he has fond memories of taking them on weekly trips to the movie theater to watch the latest release. Joe confesses to having a serious popcorn addiction and recently purchased a HUGE movie theater style popcorn maker that barely fits on the counter. In his own words, “It’s fantastic!” Joe’s family is growing even larger these days as he and his wife, Shawn, recently celebrated the birth of their first child, Hannah Rose!

Joe’s personal philosophy: Perseverance and dedication are some of the most important qualities to have!

“A man is wise with the wisdom of his time only, and ignorant with its ignorance.” – Henry David Thoreau

Joe Enjoys…

Childhood Hero:
My Mom

Something I would like to do in my lifetime:
Go to Italy!

Favorite Place:
The beach

Hobbies:
I love working on cars

Favorite Car:
My 1967 Pontiac LeMans

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John

John

IT Consultant

Armed with a certificate in Computer and Networking Support from Lincoln Tech and 4 years of experience in a variety of office-related positions, John is happy to begin his professional IT career here at IT Radix. Growing up fixing computers has been more fun than work over the years, and he’s always been drawn to net­works and security. John makes it a personal goal to learn something new every day. Read more...

His goal is to position himself as an expert in networking administration. His favorite thing about IT is that it gives him the opportunity to learn something new every day. John believes that when a team really works together, it makes the workday not so much about work but about collaboration—which is infinitely more productive.

As an IT Consultant, John monitors offsite backups, supports clients with day-to-day issues, and configures workstations. He loves problem solving; and he loves being able to help our clients utilize technology to get the most out of their day. John believes that to best serve our clients, it’s not only important to solve problems, but also to communicate clearly and effectively. He aims to make their experience with the “IT Guy” one of the highlights of their day!

A New Jersey native, John lived the majority of his life in West Milford, where he resides with his family today. When not working, John continues to enjoy expanding his technical knowledge—whether dissecting the theory behind a TCP/IP stream or removing a nasty piece of malware from a friend’s laptop, there’s always something changing with the technology we use every day, and he loves immersing himself in it. John also enjoys traveling the world and helping others! For the past 3 years, John has spent some time in both Haiti and Honduras volunteering his time and construction talents at both a school and an orphanage. An avid reader, he enjoys fiction as well as reading books on philosophy and self-improvement. He also enjoys dabbling in creative writing and poetry, as well as hiking and gaming.

John’s personal philosophy: Everyone is always trying to get a leg up on someone else, and so many people seem to be focused around arbitrary gain. At the end of the day, we all leave this earth so as long as we’re here, we may as well try to be the best people we can be.

“The happiness of your life depends upon the quality of your thoughts.” — Marcus Aurelius

John Likes…

Childhood Hero:
Spiderman

Favorite Book:
A Song of Fire and Ice series by George R. R. Martin

Personal Interests:
I love technology!
Poetry

Favorite Place:
The Caboose Motel in Lancaster, PA

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Ken

Ken

IT Services Consultant

There’s talk on the street; it sounds so familiar. IT Radix’ staff of knowledgeable, experienced and friendly people is second to none. With an MBA from the University of North Carolina at Chapel Hill, Ken has 34 years of business experience along with 4+ years of owning his own franchised small telecom cost reduction consulting company.
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Ken is a great listener who enjoys building strong client relationships and has a sincere desire to share how IT Radix can help area businesses grow.

When not working, Ken enjoys the NY Yankees, comedy and dabbling in freelance creative writing. Recently, he has taken up the study of the guitar, which he enjoys very much. Our resident king of musical parody, Ken enjoys creating amusing lyrics set to popular tunes. Click here for his take on The Beach Boys’ song, Shut Down, from an IT point of view!

Growing up in Connecticut, Ken has also lived in North Carolina, Minnesota and now resides in Madison with his wife, Shari. He has three grown children: one is an Onsite Event Manager in CT, another works for CBS News in NYC and the third is a teacher in Scotch Plains--and, Ken is happy to be a grandfather to two young ones!

Ken’s personal philosophy: Life is precious; make the most of it! Take life seriously, but don’t take yourself too seriously.

“He who laughs, lasts!” – Mary Pettibone Poole

Ken Enjoys…

Childhood Hero:
The Gemini and Apollo astronauts

Favorite Car:
Had a 1976 model year BMW 2002 for quite some time. Was my favorite!

Favorite Place
Skiing in upstate NY or Vermont

Something I’d like to do in my lifetime:
Go on a Safari

Special Skills
Ability to write creatively.
Working on a screenplay, do a lot of other writing things on a sporadic basis

Favorite Website:
nypost.com
(the best headlines)

Hobbies
Taking care of dog, gardening, walking, biking, reading, listening to music and a PEZ collector!

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Kris

Kris

Client Services Consultant

With over 25 years in the technology industry, Kris works closely with our clients managing their individualized services and agreements. A multi-tasker extraordinaire, Kris prides herself on building strong, trusting relationships with our clients. Her down-to-earth approach to managing always keeps our clients' best interest in mind. Read more...

Kris is the key ingredient when it comes to managing a wide variety of services to our clients—encompassing all of their needs.

Born in Brooklyn, Kris' family later moved to Pearl River, NY, where she grew up. Kris now resides in Milford, PA, and enjoys spending her free time taking car rides and exploring the countryside with her husband, Phil, who is an avid abstract photographer. A self-proclaimed "crafty lady," Kris enjoys making handmade gifts for family and friends. Her favorite pastime is relaxing with her handiwork: needlepoint, cross stitch, crocheting, and quilting. Kris enjoys reading, but forget those popular vampire and werewolf novels. Kris prefers mysteries and good, old-fashioned "nice" stories. Currently, Kris is enjoying learning more about the Amish Community in a series of books by author, Beth Wiseman.

Kris' personal philosophy: "Do the best you can and be kind and caring."

"Be someone you would be proud to know." - Author Unknown

Kris Craves…

How I view myself:
Simple and down to earth

Something I’d like to do in my lifetime:
Cross-country road trip!

Favorite Music:
All kinds
(Dean Martin, Frank Sinatra,
50's & 60's Rock)

Hobbies:
needlepoint, cross stitch, crocheting and quilting

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Laurie

Laurie S.

Client Service Coordinator

Laurie comes to IT Radix with over 36 years of customer service experience in both the food and medical equipment industries. In her past roles, Laurie has worked as a customer service supervisor, office manager and dispatcher.Read more...

Laurie is a people person and loves a good challenge. She enjoys helping customers address and fix problems and is known for her conscientious follow through!

As a Client Service Coordinator at IT Radix, Laurie is one of the friendly voices behind our phones and manages the incoming requests from our clients that come in daily. She dispatches tickets and works closely with our IT Consultants to ensure that our clients’ needs are being addressed in an expert and timely manner. Laurie takes pride in resolving issues and hearing from happy clients.

A true Jersey girl, Laurie was born in Paterson, grew up in Lake Hiawatha and now resides in Hopatcong with her boyfriend, Tom, and her young adult children, Kylee and Branden. They recently introduced a lab-mix puppy, Willow, into their family who has been keeping them all on their toes. When not working, Laurie enjoys scrapbooking with a dream of designating an entire room to this hobby one day. Laurie loves softball! For the past 18 years, she has coached and played 1st base on a Rockaway women’s softball team. She is a diehard NY Jets fan for the past 34 years with tons of auto­graphed memorabilia and player meet-and-greets to show for it! She also collects giraffes and currently has over 100 in her collection. A self-proclaimed beach baby and sun worshipper, Laurie enjoys daytrips to Sandy Hook. She especially enjoys the fact that Sandy Hook is just a beach—no boardwalk—as she enjoys a more quiet, relaxing atmosphere.

Laurie’s personal philosophy: Without hopes and dreams, you have nothing.

“Where there’s a will there’s a way.” - English Proverb

Laurie Enjoys…

Favorite Car:
1970 Chevy Chevelle from my teen years

Something I'd like to do in my lifetime:
Visit an island

Favorite Place:
Sandy Hook

Favorite Sport:
Playing Softball, Watching Football

Favorite Food:
Italian

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Laurie-Torchia-1

Laurie T.

IT Consultant

Laurie came to IT Radix with a certification in Computer Technical Support from Chubb Institute and over 19 years of experience in the field of information technology. For 11 years, she ran her own business, Nybbles ‘n Bits, serving as the IT Manager offering computer services to homes and small businesses in the New Jersey metro area.
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Prior to that, Laurie worked as a LAN Analyst at a pharmaceutical company in Princeton. Her past roles included configuration of desktop environments, server installations and printer configurations.

As an IT Consultant at IT Radix, Laurie offers onsite, desktop support three days a week for one of our longtime clients. When back at our office, she assists our many valued clients with remote IT support. Laurie’s also responsible for daily monitoring of our Acronis backup and server reboot scheduling for our managed service clients. Laurie prides herself in her excellent troubleshooting expertise and enjoys helping our clients and supporting them with their day-to-day IT needs.

Growing up in Elizabeth, Laurie considers herself a true Jersey girl! She loves the beach and spending time at the Jersey shore—especially, Ocean City, New Jersey. She enjoys long walks on the beach and boogie boarding in the ocean. She’s also a huge fan of Bruce Springsteen. You can’t get more “Jersey Girl” than that! Laurie currently resides in Basking Ridge with her husband, Mike, tween daughters, Kiley and Cali, and 15-year old Shih Tzu, Freddie. When not spending time down the shore, Laurie enjoys taking her 2003 Yamaha V Star motorcycle for a spin and riding in charity runs with her husband and hundreds of other motorcycle enthusiasts.

Laurie’s personal philosophy: No regrets!

“The most beautiful things in the world cannot be seen or even touched, they must be felt with the heart.” – Helen Keller

Laurie T. Likes…

Favorite Sport:
Ping Pong

Something I’d like to do in my lifetime:
I’d like to take a helicopter ride over the Grand Canyon.

Favorite Place:
Ocean City, NJ (or any beach, really)

Favorite Musician:
Bruce Springsteen

Personal Interests:
I love technology and techy gadgets!

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Lynn

Office Manager

Lynn is currently attending Southern New Hampshire University working towards her bachelor’s degree in Business Administration. She plans to graduate next month, and we are so excited for her!
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Lynn came to IT Radix with over 30 years of office experience having worked in a variety of office administrative and customer service settings. Having an eagle eye for details, Lynn often found herself being the “go to” person in her past roles.

As an Office Manager at IT Radix, Lynn is the “Jane of all trades” and does a little bit of everything to make our day-to-day office operations run smoothly behind the scenes. She often refers to herself as the “Happiness Coordinator” and enjoys planning special activities for our staff promoting positive morale and team building. After all, one of our Core Values is “We Have Fun!” A strong team player, Lynn excels at multitasking and problem solving. Her overall positive attitude and outlook is a wonderful addition to our team.

Born and raised in northern NJ, Lynn now resides in Passaic County. When not working or taking online college classes, Lynn is busy with her side business selling makeup, fragrance, and skin care products. She enjoys de-stressing and rejuvenating with yoga and long walks around her neighborhood as well as spending quality time with her adult children, Kate and Alyssa, and boyfriend, Chris.

Lynn’s personal philosophy: Life is short, so enjoy each day. Live each day like it’s your last.

“Do the best you can until you know better. Then when you know better, do better.” — Maya Angelou

Lynn Likes…

Favorite Car:
1971 Purple Hemi Cuda

Favorite Sport:
Football

Favorite Music:
80s and 90s Hair Metal

Favorite Place:
Down the shore!

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Marybeth

Marybeth

COO

Marybeth has 25+ years of business experience specializing in finance, operations and project management—first as a VP with Manufacturers Hanover and The CIT Group and then working with small businesses as an advisor and business manager. Marybeth’s passions are a smooth running operation and well planned project—next to her family, friends and a good book!Read more...

The staff at IT Radix enjoys a good challenge. Our COO, Marybeth is no exception. She has managed operations for corporate mergers and reorganizations and led major systems implementations. At IT Radix Marybeth is responsible for a wide-range of activities: operational oversight, business planning, continuous process improvement, managed service agreements, and HR. She is always available to work with clients to resolve specific issues or concerns. As with everyone at IT Radix, her most important goal is to make sure that every client has a quality experience. She excels at getting things done successfully and profitably.

Truly passionate about smooth-running business operations and well-planned projects, Marybeth likes to look ahead for various outcomes. She’s a great planner and has a knack for visualizing potential pitfalls. Of course, not all problems can be foreseen, but Marybeth loves the challenge of fixing the problem and getting everything back on track.

When not working, Marybeth enjoys volunteering as the Cultural Arts Coordinator at her son’s school. Marybeth enjoyed a childhood filled with music and arts—something that she strongly believes sticks with you when you’re exposed to it at an early age.

Fun for Marybeth is all about family and friends—an evening spent laughing is the best antidote to a day’s worth of stress! An avid reader, Marybeth reads everything she can get her hands on—books, newspapers and magazines. She also enjoys traveling and gardening. Marybeth’s favorite place to be is at the beach with her family.

A self-proclaimed “city girl” with roots in NYC and Boston, Marybeth now enjoys life in the Jersey suburbs with her husband and three great kids! You can’t beat the gardening in the Garden State!

Marybeth's personal philosophy: I’m a natural optimist! I believe in the power of karma...if you put good out into the universe, good will come back to you. However, my job requires that I anticipate, prevent and solve problems every day—so, I like to think of myself as an “optimist who carries an umbrella!” I also believe in the power of team. Only with great people (and we have the best here) will you get great results!

"Carpe diem!" - Horace

Marybeth Enjoys…

Special Skills/Interests:
LOVE playing the piano

Something I'd like to do in my lifetime:
Travel more to more exotic locations

As a child, I had a new "hero" every week:
Speed Racer
Nancy Drew
Sara Crewe
Jo March

Favorite Websites:
www.peapod.com

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Matt

Matt Haas

IT Consultant

Matt came to IT Radix with his Associate Degree in Business Management from Sussex County Community College. Since he was young, Matt has always been fascinated with computers. Consequently, he was the “go to” person in his family for assistance with anything technology related. After working for an insurance company throughout college, Matt felt the pull to pursue a career in IT. Read more...

At IT Radix, Matt provides our clients with first-tier technical support. The thing Matt enjoys the most in his role is assisting our clients and explaining how he plans to fix their issue in a clear, understandable way. No “geek speak” here! Matt tackles a variety of issues for our clients, day in and day out, and leaves each client with a little more “tech” knowledge than they had before their encounter with him.

In his spare time, Matt enjoys many outdoor activities including dirt bike riding, paintball, fishing, skiing and snowmobiling with family and friends. Matt is a New Jersey native and currently resides in Sussex County.

Matt’s personal philosophy: Make sure to laugh and enjoy the little things.

“Always be yourself, express yourself, have faith in yourself, do not go out and look for a successful personality and duplicate it.” – Bruce Lee

Matt’s favorites…

Favorite Car:
Porsche GT4RS

Favorite Food:
Pizza and Wings

Hobbies:
Riding my dirt bike through the woods

Something I’d like to do in my lifetime:
Travel around the U.S. and visit the best snowmobiling and dirt biking locations

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Matt

Matt Hodges

Senior IT Consultant

Matt came to IT Radix with his bachelor’s degree from Pennsylvania State University and eight years of professional experience as an IT specialist. At IT Radix, Matt is affectionately called “Mr.Microsoft,” an expert on all things Microsoft related. Additionally, he handles security parameters, the onboarding process, and other technical issues for our clients. Read more...

Outside of work, Matt enjoys playing video games and going to the dog park with his sidekick, Scooby! Matt is an avid Oktoberfest attendee, soaking up all the seasons’ festivities. Matt enjoys carpentry, working on his car and watching rocket launches online. Quite the Renaissance man! Matt built his first custom computer at the age of 11 and perfected his skills at the age of16, building his first gaming computer.

Matt loves the NY Giants and the NJ Devils. His favorite foods are Italian and Japanese, sushi being at the top of the menu! Although Matt lived in Pennsylvania for a while after college, he is a Jersey boy at heart, born and raised. Matt is an awesome uncle to two amazing nephews and lives with his girlfriend, Chelsea, in Bergen County.

Matt’s personal philosophy: Move forward to make a better life for yourself and those around you. Always travel as much as possible and encourage yourself to experience new things. Life is short. It is better to laugh than be upset over the little things.

“The unexamined life is not worth living.” — Socrates

Matt’s favorites…

Childhood Hero:
Grandpa

Favorite Car:
1967 Chevy Impala

Favorite Food:
Italian/Japanese

Favorite Sport:
Football/Hockey

Something I’d like to do in my lifetime:
Build my own classic car from frame to finish!

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Melissa

Melissa

IT Account Services Coordinator

Melissa came to IT Radix with a B.A. in Communications/Media Studies and 4 years of customer service experience at Cablevision. Her most recent role there was in dispatch and quota management where she was heavily involved in communication with their customers and technicians. Read more...

Melissa prides herself on her wonderful people skills, her courteous phone etiquette, her proficiency in MS Office, and her commitment to strong customer relations. As an IT Account Services Coordinator at IT Radix, Melissa does a little bit of everything. Her main responsibilities include managing our marketing and sales service board, accounting and assisting with the phones. She’s a quick learner and a great multitasker, which has become even more evident at IT Radix. There’s never a dull moment here and always so much to learn when keeping up with technology.

Growing up in Whippany and Ringwood, New Jersey, Melissa recently moved to Bloomingdale, where she resides with her husband, Aaron, and son, Liam. When not working, Melissa enjoys spending all her free time with her little boy—splashing in the pool occupies most of their free time in the summer! Melissa is a HUGE NY Yankees and NY Giants fan! One day she would love to visit every baseball stadium in the nation. Melissa loves Broadway and enjoys seeing a good play whenever she can—her current favorite is The Book of Mormon. As for her favorite place… It’s definitely the Outer Banks, NC. Her family vacations there every summer!

Melissa’s Personal Philosophy: Mae West says it best…"You only live once, but if you do it right, once is enough." I think most people can relate to this philosophy!

I always like to look on the optimistic side of life, but I am realistic enough to know that life is a complex matter." – Walt Disney

Melissa Loves…

Something I would like to do in my lifetime:
Visit every MLB ballpark

Favorite Place:
Family’s vacation house in the Outerbanks, North Carolina

Favorite Sport:
Baseball (Yankees) and Football (Giants)

Favorite Music:
90’s pop!

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Mike

Mike

Senior IT Consultant

Mike has 25+ years of experience in PC, server and network support. This includes Microsoft and Novell networks. Mike's general knowledge and bull-dog attitude towards finding a solution to your technology needs and problems is a real plus to your organization. Mike's positive attitude and infectious laugh can't be beat. Read more...

Here at IT Radix, we still make “house calls." Mike is a familiar face to our IT Radix clients. As our Senior IT Consultant, Mike is in the forefront of IT Radix serving our clients out in the field! Whether it be troubleshooting a problem or performing routine maintenance, our clients have the stress-free peace of mind knowing that their IT needs are in Mike’s more than capable hands.

With 25+ years of experience in PC, server and network support (both Microsoft and Novell), Mike has seen A LOT of changes! Mike rises to the challenge of staying ahead of the IT world's rapidly changing technologies. His real-life, hands-on experience with technology over the years has equipped Mike to better understand the needs of our clients and better capable of helping them maximize their usage of these ever changing technologies. Mike’s positive attitude and ability to communicate without sounding too "techy" have been a great asset to IT Radix and our personal relationships that we have with our clients.

When he's not working, Mike enjoys sleeping and spending time with his wife and three children. Affectionately known as Coach Mike, his free time centers around youth sports where he enjoys coaching football, wrestling and, most recently, his daughter's travel softball team. A life-long fan of the NY Giants, Mike also enjoys spending time camping and fishing in the great outdoors. An avid “online gamer," Mike relishes a good game of "World of Warcraft" with his wife, Jenny.

Mike's personal philosophy: Have Fun!

"I preach it to my children and repeat it over and over again to the kids that I coach—Have Fun! You can't go through life being too serious; you have to laugh and have fun. That's not to say that everything is funny or a joke, because it's not. We deal with serious issues every day; but you still need to smile and laugh. A good sense of humor and a smile can really go a long way to brightening someone's day."

"People rarely succeed unless they have fun in what they are doing." - Dale Carnegie

Mike Likes…

Favorite Car:
The classic Mustang without a doubt! (currently tinkering with a 1970 Mustang)

Favorite music:
Country (nothing beats the old stuff: Johnny Cash, Hank Williams, etc.)

Favorite Sport:
Football (Giants fan)

Hobbies:
Coaching (football/softball) I’ve been coaching youth sports for 10+ years!

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Nina

Nina

Billing Administrator

Nina came to IT Radix with over 30 years of work experience in a variety of settings. While at AT&T/IBM, Nina worked as a programmer/analyst for 16 years giving her a good background in the IT industry. For the past 13 years, she worked in a bookkeeping/billing capacity at various companies, the most recent of which was Catholic Charities. Read more...

As a Billing Administrator at IT Radix, Nina is a sweet addition to our team! Her main responsibility is client agreement setup and monthly agreement billing. Nina believes that her strong IT background combined with her bookkeeping and customer service experience is a great fit for IT Radix. Her IT background helps her understand what she is billing, and her customer service experience gives her the ability to build relationships with our clients while explaining some of the more complicated invoices.

Born in New York, Nina lived in Queens as a child, then moved to Mahwah, NJ, when she was 10 years old. Growing up in Mahwah, she now resides in Bridgewater, NJ, with her husband, Chris, and two college-age children, Dan and Allie. When not working, Nina enjoys spending time at the Jersey shore where she relishes long walks on the beach and collecting shells. In Nina’s own words, “there’s nothing better than the sound of the ocean waves!” She also enjoys dining out with her family: Surf Taco, Keyport Fishery and Jack Baker’s Wharfside restaurant are particular favorites of hers. Nina loves music and listens to all kinds—from Motown to alternative rock. She has even grown fond of the concert/marching band music that has filled her home over the years thanks to her son and daughter. Nina loves attending concerts. She enjoys how “they are giant sing-alongs of the music you love and a temporary escape from reality!”

Nina’s personal philosophy: Work hard for what you want.

“I love people who make me laugh. I honestly think it’s the thing I like most, to laugh. It cures a multitude of ills. It’s probably the most important thing in a person.” – Audrey Hepburn

Nina Enjoys...

Favorite Place:
Definitely the Jersey shore!

Favorite Sport:
Baseball. I played when I was younger, and love to watch baseball in the summer. I have been a Yankee fan for years.

Favorite Music:
Alternative rock

Favorite Food:
My parent’s lasagna. They make it for holidays, it is one of the things that makes our family gatherings so special.

Something I’d like to do in my lifetime:
I would love to buy an Airstream and travel across the country with my husband.

Favorite Websites:
Amazon.com
drudgereport.com

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Pat

Pat

IT Consultant

Pat’s general, all-around knowledge and ability to stay calm and listen when just about any issue comes up are key strengths he brings to the IT Radix team. With over 15 years of IT support experience, his current responsibilities include monitoring and managing all the alerts and proactive maintenance work we do on our clients’ behalf. Read more...

He’s a great listener, and encourages our clients to speak up and share any issues and concern with us…“don’t be like the person that goes to the doctor and has nothing to ask.”

Pat is a strong team player both in and out of the office! He has always had a love for sports—a big Yankee and Giants fan! Growing up in the Bronx, Pat was a huge fan of Yankee 3rd baseman, Craig Nettles. When he first started to play baseball as a boy, he confidently told the coach that he was playing 3rd (that first year he made an unassisted double play at 3rd). Pat spends most of his free time these days with his children in Wanaque, NJ. For the past 11 years, he has coached (or assisted) his children’s football, basketball, baseball, softball, lacrosse and wrestling teams. He’s their biggest fan! Pat is also on the Wanaque Little League board. These days, his favorite pastime is having a catch, shooting hoops and playing pool with his kids.

Pat’s personal philosophy: “There is an answer to every issue…your job is to find it.”

“It’s easy to cheer for your child…cheer for ALL the children when they do good and bad!”

Pat Prefers…

Childhood Hero:
Graig Nettles (I wanted to play third base for the Yankees)

Favorite Car:
Jag

Favorite Place:
Sitting by a body of water

Favorite Sports:
Baseball and Football

Favorite Music:
80’s Hairband

Something I’d like to do in my lifetime:
Visit all the baseball stadiums and/or football stadiums and see the Wonders of the World.

Personal Interests:
Sports! But, it has turned into seeing the incredible things my children have done and are still doing. It's simply amazing to see what they are capable of.

I also enjoy reading. I have found that my reading has turned from hardcover books in my hand to using my cell phone to read books.

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Pat

Patrick

IT Consultant

Patrick got his start in IT at Anthem Institute of Technology where he received training in Network Administration and PC Support. With over 22 years of professional IT experience, Patrick has worked in a variety of end user hardware, software and help desk support positions. Most recently, he worked as a Sr. Support Engineer for an office technology company prior to joining the ranks of our IT Radix team. Read more...

As an IT Consultant at IT Radix, Patrick wears many hats. He provides on-site support for one of our clients two days a week and is the primary technical contact for another providing automated onboarding/ offboarding and technical inventory support. His daily activities include hardware/software troubleshooting, server maintenance, workstation configurations and supporting clients with their day-to-day technology issues. Patrick is an effective communicator and excels at being able to explain IT issues in easily understood layman’s terms.

Growing up in West Orange, Patrick is back to living in his childhood home while helping his mom downsize and relocate (not an easy task). When not working, Patrick enjoys visiting museums with a big interest in history (especially U.S.), politics and anything tech related. He likes reading sci-fi and westerns (Cormac McCarthy is his new favorite author) and playing video games (first-person shooters and RPG). An all-around movie buff, Patrick enjoys all genres of movies and is quick to quote from his favorites. Check out the snippet of his favorite quote above.

Patrick’s personal philosophy: Wisdom over intelligence

“Let me tell you something you already know. The world ain't all sunshine and rainbows. It's a very mean and nasty place, and I don't care how tough you are, it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard you hit. It's about how hard you can get hit and keep moving forward; how much you can take and keep moving forward. That's how winning is done! Now, if you know what you're worth, then go out and get what you're worth. But you gotta be willing to take the hits, and not pointing fingers saying you ain't where you wanna be because of him, or her, or anybody.” – Rocky Balboa

Patrick’s picks…

Favorite Actor:
Denzel Washington

Favorite Food:
“Meat-and-potatoes” guy

Favorite Sport:
Football

Favorite Car:
1995 Pontiac Trans Am (Black with T-top)

Favorite Activities:
Hiking, waterfalls, visiting mom-and-pop coffee shops (not the chains)

Someplace I’d like to go in my lifetime:
Bora Bora

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Shawn

Shawn

IT Consultant

Shawn came to IT Radix with a bachelor’s degree in Computer Information with a concentration in Cybersecurity from DeVry University. He has over 12 years of experience in the IT field, having worked for a theatrical company and a mobile technical support company. Read more...

At IT Radix, Shawn assists our clients with a variety of information technology related tasks including new user setups and onboarding/offboarding of employees for our clients. Being a self-confessed extrovert, Shawn says the favorite part of his job by far is supporting our clients and knowing that he is helping to make each client’s day better and more efficient with technology. Shawn also loves the friendly, family atmosphere at IT Radix. As the saying goes, teamwork makes the dream work!

When he is not working, Shawn spends his time gaming and cooking Caribbean food (his favorite dish is Doubles). He also enjoys time with friends sampling different varieties of whiskeys and discussing their nuances and flavors. Shawn also loves reading manga and sci fi novels and has been known to bowl a wicked game or two! Shawn is a New York transplant to New Jersey. As a teenager growing up in Brooklyn, he was lucky enough to meet his soulmate. Shawn and his wife now call Plainfield home.

Shawn’s personal philosophy: Treat others how you want to be treated. If you respect me, I’ll respect you.

“There are two kinds of people I don’t trust: people who don’t drink and people who collect stickers.” – Chelsea Handler

Shawn’s favorites…

Childhood Hero:
Mother

Favorite Car:
Jaguar

Favorite Food:
Caribbean food

Favorite Music:
Soca, Reggae, R&B and Hip Hop

Favorite Website:
youtube.com

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Rob

Rob

IT Consultant

Rob came to IT Radix with over 20 years of experience working in the IT field. He kicked off his career in the U.S. Air Force where he specialized in Communications Computer Systems Control. His military experience cemented his love for technology and launched him into an IT career path. Most recently, Rob worked as a Technology Manager at Convene where he was responsible for a myriad of IT duties from technology design to customer assistance. Read more...

As an IT Consultant at IT Radix, Rob prides himself at being proficient in a lot of different areas. He is one of our key techs working the front lines when our clients call in, making sure they get and stay up and running as quickly and efficiently as possible. Rob really enjoys working in a client-facing role. He likes knowing that he is able to help people feel better about their technology and is confident in his ability to solve their problems and explain IT matters plainly without a lot of geek speak. Troubleshooting is his forte! When it comes to hardware and networking, he’s all about “tinkering” and figuring things out.

Born in Clifton Park, NY, Rob now resides in West Milford with his wife, Anna, and three daughters. When not working, Rob is into all things geeky—from Star Wars to quantum mechanics and everything in between! He enjoys building computers, playing board/video games and puzzles of all kinds. His most favorite hobby/escape is playing tabletop role-playing games (e.g., Dungeons & Dragons, Pathfinder, Shadowrun) and has been playing with the same group of friends for 25+ years. Rob even dabbles in a bit of comedic writing—aspiring to try a little standup one day.

Rob’s personal philosophy: Empathy, compassion, and laughter are the keys to happiness.

“I may not have gone where I intended to go, but I think I have ended up where I needed to be.” — Douglas Adams

Rob relishes…

Childhood Hero:
Michael Crichton, American Author
(His books brought dinosaurs back to life and made the impossible seem possible.)

Favorite Place:
Wherever I’m surrounded by friends and family

Favorite Car:The one someone else is driving

Something I’d like to do in my lifetime:
I would love to visit every continent, except maybe Antarctica (I can see penguins at the zoo).

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Rachel

Thomas S.

IT Consultant

Thomas predicts that in the future, 2020 will be remembered for innovation! He believes that the technology industry will push us all in new and exciting directions, and he is proud to be in a field that can help facilitate that change. Read more...

Thomas came to IT Radix with a B.A. in Communications and Media Production from William Patterson University and four years of experience supporting technology. While attending the University, Thomas worked there as a Technical Consultant in their Media Production Department supporting their Media and Film Department with video/audio editing on Windows and Mac machines as well as running their camera/audio equipment. Upon graduation, he continued to work there for a couple more years as an Audio-Visual Technician in their Instruction and Research Technology Department, exposing Thomas to a wide range of software and hardware and building a strong technology founda­tion.

As an IT Consultant at IT Radix, Thomas works on a variety of technical projects—lately focusing on getting some of our clients up to speed and upgraded to Windows 10. Thomas enjoys working with our clients from all over the state…optimizing their computers and assisting them with their day-to-day technology needs. One of Thomas’ strengths is his strong foundation and exposure to both Windows and Apple technology and his ability to comprehend and discuss issues on a user level. His favorite thing about working at IT Radix is building strong relationships with our clients and learning more about their local businesses.

Born in Ramsgate, England, Thomas moved to the U.S. with his family when he was six years old. Growing up in Roxbury, he now resides in Parsippany with his girlfriend, Kim, and relishes living in Morris County near friends and family. When not working, Thomas likes staying active outdoors—enjoying the beach, hiking or simply tossing a frisbee around. Thomas strives to experience as much as possible, whether it be a new TV show, a new restaurant or a new recipe.

Thomas’s personal philosophy: Strive to be the best version of yourself every day.

“Life is what happens while you are busy making other plans.” – John Lennon

Thomas S. Enjoys…

Favorite Food:
Pizza, Fish & Chips, and Burgers

Favorite Music:
Jazz, Billy Joel, Ska bands

Favorite Sport:
Soccer

Favorite Movie:
Star Wars and any other sci-fi flick (I will watch anything with a good, compelling storyline.)

Hobbies:
Watching movies, being outside, gaming and learning new things

Personal Interests:
Politics & Current Events, Technology

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Tom

Tom Q.

IT Consultant

Tom is the resident Virus Guru here at IT Radix. Truth be known, we have some great virus techs here, but all of them learn from Tom. Read more...

No computers (not even Macs) are impermeable to viruses. Anti-virus software available today is just a piece of the puzzle. It’s not a 100%, clear-cut solution.

Thousands of new viruses are distributed every day, and something is bound to slip through the cracks. And, when they do, viruses aren't easy to remove. They require going into the coding of a computer, and doing some fancy footwork. Tom prides himself on his reverse engineering skills—digging deep into the virus code to determine how it runs and how to effectively remove it.

With a dad as a hardware technician and a mom as a programmer, Tom has literally grown up with computers—programming since middle school and web developing in high school. His expertise is debugging applications and scripting. He’s also played a strong role in the development of our internal processes and procedures.

When not working with computers, Tom enjoys watching movies and hanging out with friends. He is a huge fan of the videogame, StarCraft, a real-time strategy video game based on a plot which is a hybrid of military and science fiction. Tom remains a long-term resident of north Jersey where he resides with his family.

Tom’s personal philosophy: “Have fun and help others.”

“In the seen, there is only the seen,
in the heard, there is only the heard,
in the sensed, there is only the sensed,
in the cognized, there is only the cognized”

—Buddhist quote

Tom Q. Likes…

Favorite Place:
Home

Favorite Book:
The Wheel of Time series by Robert Jordan

Hobby:
Computers

Favorite Websites:
www.google.com

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Will

Will

IT Consultant

Will comes to IT Radix with an associate degree in Cybersecurity from Pensacola State College. Will has several years of experience working with electronics. His love for technology started when he was a child, taking apart broken VCRs and other family electronics at his dad’s urging. This sparked his fascination with computers which continues to this day. Read more...

Will is a true asset to our team. His extensive customer service back¬ground combined with his expertise in quickly diagnosing and remedi¬ating technical issues is appreciated by all. Will leaves our clients feeling happy and appreciated. When asked what his favorite part about work¬ing at IT Radix, Will immediately answered, “how everyone is willing to help one another.”

When not hard at work, Will enjoys many outdoor activities including fishing and snowboarding. He also loves to travel and is a self-proclaimed gamer. Will also loves cars—old and new—but his dream car is a Nissan R32 Skyline GTR.

Born in Florida and being the son of an Air Force officer, Will had the awesome experience of spending some of his childhood abroad in Japan and Germany before moving back to Florida. Will now resides in Somerville with his roommate.

Will’s personal philosophy: Always have a contingency plan.

“Don’t look at your mistakes as failure but rather as learning experiences to mold a better you.”

— Will Bonome

Will Likes…

Favorite Food:
Lachs-Sahne

Favorite Website:
Google

Childhood hero:
My dad

Something you’d like to do in my lifetime:
Visit every country my dad has been to

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caricature-Zach

Zach

IT Consultant

Zach came to IT Radix with a B.S. in Management Information Systems (MIS) from St. Francis University in western Pennsylvania and 10 years of experience supporting technology. Most recently, Zach worked as an IT Field Technician for Micrologic. In this role, Zach set up and supported customers using his company’s proprietary software and assisted them with their daily/monthly reports. He also helped coworkers internally with SQL queries to search within their relational database. Zach prides himself on his strong foundation in database theories and his ability to easily extract information. Read more...

As an IT Consultant at IT Radix, Zach monitors and resolves client anti-virus, workstation patching and Uninterruptible Power Supply (UPS) alerts, configures workstations and supports clients with their day-to-day technology needs. Zach is known for his eagle eye at identifying potential problems and making changes before they become an issue for our clients. He enjoys helping people in general and enabling them to get their job done easier.

A native to New Jersey, Zach grew up and still resides in Sparta with his parents and three siblings, two cats and 1-year-old puppy. You could say it’s a full house for sure! When not working, Zach enjoys playing board games (Monopoly and Risk are his favorites) as well as video games (shooter games and role-playing games like Final Fantasy and Grand Theft Auto). He also enjoys creating (and drinking) craft beers thanks to a college beer making class—his favorite types are sours and wheats. Zach is also interested in foreign sport cars and enjoys attending local “car meets.” His favorite car is a Lexus LFA or an Acura NSX. He also really likes Ferraris, but who doesn’t?

Zach’s personal philosophy: Tackle the hard stuff today so you can enjoy drinking your coffee slowly tomorrow.

“Smooth seas do not make skillful sailors.” – African Proverb

Zach enjoys…

Favorite Food:
Spaghetti and meatballs

Favorite Place:
Litchfield Beach, South Carolina

Favorite Music:
Punk Rock or Rock

Favorite Sport:
Soccer (a big fan of Manchester United)

Favorite Websites:
YouTube and Reddit

Something I’d like to do in my lifetime:
Swim with sharks

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