Partnering with IT Radix for Business Success

Insights from Mariekarl Vilceus-Talty of Partnership for Maternal & Child Health of Northern New Jersey

Mariekarl is the President and CEO of PMCH which she describes as “all about maternal health initiatives and helping parents not just survive but thrive.“

When Mariekarl was named CEO in February 2021, PMCH’s technology was in disarray on a shoestring budget. PMCH’s IT partner was not the right match. “They did not understand our 200-person organization. We needed to make a change. I commenced a search for an innovative and dedicated resource to help us move forward.”

“We searched the tri-state area high and low to find Cathy and IT Radix. The pivotal moment was a recommendation from the Morris County Chamber for IT Radix,” Mariekarl explains. “I considered IT Radix and another firm. When I spoke with Cathy, I felt her energy, I knew she was the perfect fit.” IT Radix immediately addressed PMCH’s needs, identified vulnerabilities, and created an action plan. “We had every hardware, software, data, and security problem in the book. When she said, ‘Don’t worry, we will take care of it all,’ I was immediately relieved.”

Working with IT Radix has been a breath of fresh air. “They came in with a meticulous recommendation and budget breakdown. They integrated our systems, added layers of protection, upgraded equipment, and more. The IT Radix attention to detail, professionalism, and dedication to customer service is unparalleled. They have become an integral part of our organization,” Mariekarl boasts.

“Cathy conducted a sobering ‘wakeup call’ webinar with our staff on the importance of security,“ Mariekarl reflects. “Cathy didn’t have to do that. It shows her dedication to ensuring her clients are safe and protected. If you are on the fence about upgrading IT, I would say, first, don’t be afraid and, second, contact IT Radix. Since working with them, we’ve gone from being stressed about our technology to enjoying seamless service with innovative and forward-looking solutions.”

With their technology up to date and secure, Mariekarl and the PMCH team now focus on their mission—supporting maternal health initiatives and providing critical resources for parenthood, pregnancy, and beyond. If you are searching for an IT firm that not only has computer knowledge but also the compassion, care, and attention to detail your organization needs, contact Cathy Coloff and her team at IT Radix today.

First published in our April 2024 IT Radix Resource newsletter