Breaking Up is Hard to Do

Our newest client, who outsourced its entire IT management to IT Radix, has been going through a lot of changes.  The New Jersey based specialty distributor of raw materials, chemicals, packaging and equipment was selling off a subsidiary.  They came to IT Radix because they needed a lot of help sorting out a variety of technical issues.

Pulling a Rabbit Out of a Hat

Over the years, Sr. IT Consultant, Mike Oster, has seen quite a few “IT Miracles.” Some seemingly small. Others not so small. One of his very first experiences with such a miracle was a frantic call from a client whose laptop would no longer boot. While the client was fully aware there was no backup in place for her laptop, she still expressed the need to retrieve absolutely “mission critical” data from the failed device.

Client-Service-Oriented Firms Choose IT Radix for IT Support and Consulting Because They Want the Best Service Too

IT Radix is happy to have recently had a new client join the IT Radix circle of clients. The firm has been in business for almost 100 years! In speaking with the executive team about the proud heritage of this firm, we learned that they attribute their longevity and success to one thing: outstanding client service.

Behind the Scenes at IT Radix

Do you believe in magic? To many people, how technology works is magic. At IT Radix, we work hard behind the scenes to help preserve this illusion for our clients. But what does this really mean?

Earlier this year, I had the privilege of hearing Doug Lipp, management consultant and former Disney executive, speak on how Disney makes its clients believe in magic.

The Invisible Man

The concept of the “invisible man” has been written about many times throughout history. Probably the earliest was by Plato in The Ring of Gyges. The story is about a ring that grants its owner the power to become invisible at will. In the story, Plato considers whether an intelligent person would be moral if he did not have to fear being caught and punished.