Carrie comes to IT Radix with nearly two decades of experience in the IT/MSP world. She brings 19 years of hands-on industry knowledge to the table. She has a deep expertise in operations, finance, and client support. Along the way, she became known for keeping the behind-the-scenes details organized, accurate, and moving in the right direction.
In her current role on our Account Management Team, Carrie focuses on what every client appreciates: clear, correct, and transparent billing that matches the services they receive. Billing accuracy and procurement are her specialties, especially when it comes to monthly
recurring changes and the complex shifts that can happen over time. She’s detail-oriented, process-driven, and steady under pressure—great assets for helping our team stay aligned and our clients feel confident in their invoices. Carrie shares that her favorite part of working at IT Radix is “working with a supportive team of coworkers always willing to step in and help with any question or challenge.”
When she’s off the clock, Carrie’s all about fun! She crafts detailed Comic-Con cosplays, builds Legos, paints, snowboards, bakes, and loves decorating cupcakes! She’s also a big live music fan (she’s seen Streetlight Manifesto 30+ times), a proud “crazy cat lady,” and a delighted “professional aunt” to her friends’ kids. She is also working towards her degree in Accounting.
Carrie’s personal philosophy centers on empathy, connection, and showing up for people in meaningful ways. She believes in kindness, patience, and making sure the people around her feel supported and valued, whether that’s at work, home, or her community.
“Be the reason someone feels seen.”