The 1974 hit single “Magic” by the 1-Hit Wonder Scottish band named Pilot is an ode to something that happens every day—the sunrise. Apparently, the wife of the songwriter said that she had never seen a daybreak and so the song was written on that premise. The tune peaked at #5 in the summer of ’75 on the U.S. charts and the band never charted again. There is something magical about the sunrise, but sadly it is something that most of us take for granted because it is always there, powering our third rock from the sun.

Outsourcing IT Managed Services is in the Cards

Organizations that have made the astute decision to outsource all or part of the management of their information technology systems to a Managed Services Provider (MSP) like IT Radix understand that what these providers deliver is just as sure as the daily sunrise—absolute magic!

Information technology (IT) is an essential part of any modern business, but it can also be a source of frustration, complexity, and cost. Managing it all—infrastructure, applications, security, and support—can be overwhelming especially if firms do not have the expertise, resources, or time. That is why many businesses turn to IT managed service firms to handle the IT “stuff” allowing them to rest easy knowing that they are secure, compliant, and up to date.

The Magical Benefits of IT Managed Services

IT managed services are a magical solution for businesses that want to focus on their core competencies and goals, rather than IT management tasks. By outsourcing their IT needs to a trusted MSP, businesses can enjoy benefits while leaving the IT headaches and hassles to the professionals. Benefits include:

  • Cost Savings – via predictable pricing, fewer internal IT staff, and less chance of unexpected expenses from system failures or upgrades
  • Expertise – access to a team of experts acting as trusted advisors who are up to date on latest technology trends and applications
  • Compliance – with expertise across numerous highly regulated industries, they can provide improvements that facilitate compliance
  • Scalability – due to a built-in ability to scale up or down as needs arise
  • Security – with a highly focused eye on data protection and proactive security measures such as backups, encryption, firewalls, endpoint protection, security training, etc.
  • Reliability – because they employ 24/7 monitoring and troubleshooting for systems and staff
  • Productivity – since IT professionals are always providing fresh solutions to enhance their client’s ability to get more work done at greater speeds
  • Speed – as most MSPs pride themselves on fast response time to any user issues
  • Uptime – because they focus on minimizing all network and local endpoint downtime
  • Core Business Focus – with these headaches off the client’s plate, businesses can apply resources better against higher priority activities that drive their growth

The rewards from outsourcing IT services are not 1-Hit Wonders like Pilot.  Yet they are as magical as the sunrise. Interestingly, two of the members of Pilot were substitute members of The Bay City Rollers, another 1-Hit Wonder! Also the “Magic” melody has been used since 2019 by the diabetes drug, Ozempic, in its TV and radio advertising.

Do any of the magical benefits of Managed Services interest you? Contact us today and an IT Radix professional will share more about the benefits and learn more about your organization.

First published in our February 2024 IT Radix Resource newsletter