New Software Considerations
In Tron: Legacy, there’s a line—“It’s not a bug, it’s a feature”—delivered with a wink. IT folks often use it jokingly to explain quirky software behavior. But for a small business rolling out new software, it’s not so funny when that “feature” disrupts operations.
New tools can boost efficiency and improve customer experience, but they also bring change—and change can be tricky. In Tron: Legacy, the Grid is always evolving but also fragile—one wrong move and the system falters. It’s the same with business software. Whether it’s a custom CRM, point-of-sale system, or mobile app, making changes without proper planning can lead to bugs, downtime, and stressed-out employees.
To make the most of new software, keep these tips in mind:
- Solve Real Problems First. Ask yourself: Does this fix a pain point for my team or clients? If not, it might be more distraction than help.
- Test Before Launch. Use a test environment to trial new tools in small groups before going live.
- Protect the Core. Don’t let new features disrupt what your business relies on most.
- Lean on Experts. A trusted IT partner like IT Radix can help you choose and roll out software smoothly and safely.
Tron: Legacy reminds us that even in a high-tech world, stability matters. So, the next time you hear “It’s not a bug, it’s a feature,” smile—but make sure it’s truly a feature that works for your business. Contact IT Radix, your trusted IT partner when it comes to implementing new software.
First published in our July 2025 IT Radix Resource newsletter