We Believe in WOW Service

WOW Service is the Essence of Our Approach to Every Client Interaction
We believe in world-class customer service. WOW, do we ever believe it! In fact, WOW Service is the essence of our approach to every client interaction. We define this level of service in two important ways:

The first is what you might expect; it is when our professional consultants do that special or extra thing that makes the client smile even happier when we address or resolve an issue.

What’s Happening in the Shadows

The Risks and Rewards of Shadow IT
Shadow IT is when individuals in an organization use technology services or solutions without approval or oversight by management and IT. It’s simply IT that happens in the shadows. Just like an artist who might wish to create depth in a painting by adding shadows, staff often create shadow IT systems with the best of intentions.

IT Infrastructure Designed Like a Quilt

A Seamless IT Network Design Requires Advanced Planning
Plotting your organization’s IT infrastructure is similar to designing a quilt. You start with an idea—in business, this is a desired outcome that technology can help you create. Whether it’s a quilt or business network, you need to get the ideas out of your head and into reality.

Patch IT Up!

Software Patches are a Part of Essential Preventive Maintenance to Keep Machines and Networks Safe
The expected lifespan of cotton fabric is over 100 years. Yes, that nice blouse or shirt or those pants you look great in can have an extended life of that range! Too bad fashion makes some of these items outdated almost as fast as technology makes hardware and software obsolete! Of course, even during its short fashionable life sometimes that article of clothing might need some patching or repair sewing done to address some rips or tears.