Prior to using IT Radix’s Get Help feature, you must install and execute a software program on your computer called TeamViewer by clicking on the appropriate button below. The TeamViewer software creates a secure connection between your computer and an IT Radix technical consultant that allows us to remotely see and control your machine so that we may assist you in problem resolution. If you choose to download and execute, the TeamViewer software will load a one-time copy on to your computer, and you will have to share a unique number with us in order for us to provide the functionality of the Get Help Feature. DOWNLOADING THE TEAMVIEWER SOFTWARE IS ENTIRELY VOLUNTARY. BY DOWNLOADING THE TEAMVIEWER SOFTWARE, YOU EXPRESSLY AGREE AND CONSENT TO BE BOUND BY THE TERMS. If you do not want to install and execute the TeamViewer software, please close out this window.
IT Radix is pleased to welcome a small, family owned and operated mechanical contracting firm to our client circle. Their staff relies on their computers for a variety of key tasks including bidding, drawing, customer relationship management, accounting and a range of other items.
Several years ago, IT Radix designed and implemented an internal server environment for a local lighting company that makes it easy for their staff to work from anywhere. Our client was concerned about their proprietary industry-specific software and wanted to keep it in-house.
IT Radix has had the pleasure of working with a large plumbing distributor for the past few years as a trusted advisor and supplemental IT support provider to their internal IT staff. Initially, the primary IT manager was handling everything on his own, but it had simply grown beyond his ability to manage on his own.
Does your IT guy hold the keys to the kingdom? Such was the case with one of our latest clients and their in-house “IT guy.” As it turns out, he had a medical emergency and was unable to work for over two months. In the meantime, our client was suffering.
The team at IT Radix enjoys having strong relationships with our clients. Such is the case with Renew International. Cathy, Mike, Jim and Chuck had all enjoyed working with the wonderful people at Renew back in the mid 2000's while employed at another firm.
Just like in a Presidential election, it pays to be as informed as possible when choosing an IT support provider. You base your choice on what you feel is the best decision given all the data!
So, here is the data: We have put together an IT Service Provider Comparison chart to ensure you are getting everything you deserve from your IT provider.
I’m sure most of you have seen the phrase “Your referral is the highest compliment." Well, IT Radix really believes it. One of our newest clients was the result of a referral from a former team member of one of our clients and we were so proud to have received it.
A new client joined IT Radix recently. They happen to be in the security business—they provide security services to a host of retail establishments all over the northeast. They had a need to upgrade their key business application software and wanted a trusted advisor to help them through that upgrade along with the 3rd party provider.