Businesses Need to Prepare for Internet Outages
September is National Preparedness Month, a great reminder that planning ahead is not just for storms or emergencies. Businesses also need to prepare for Internet outages. From cloud software and virtual meetings to online sales and payment systems, a reliable connection keeps daily operations moving.
Internet Outages Can Be Costly
According to Catchpoint’s 2025 Internet Resilience Report, more than half of organizations experienced at least $1 million in economic impact from Internet outages or disruptions in just one month. Sometimes the problem is with your provider. Other times, the cause may be a software update, equipment issue, or disruption somewhere else in the complicated web of systems that keeps the Internet working.
In January 2026, a nationwide Verizon outage disrupted voice, text and data services for millions of customers lasting 10+ hours due to a software problem, not a cyberattack. A reminder that one technical issue can affect businesses and customers across the country.
Resilience Comes from Within
While no company can prevent every outage, every company can prepare. Identify your most critical systems. Consider a backup Internet option, such as a secondary provider or cellular connection. Make sure your team knows what to do when key tools are unavailable. Review vendor response plans and discuss how communication will work during an outage.
The Internet is complex, and outages happen. A little preparation can make a big difference. Contact IT Radix today to create a practical resiliency plan that keeps your business moving, even when the Internet does not.
First published in our September 2026 IT Radix Resource newsletter