Upgrading your phone system should not mean hours of research, confusing licensing decisions, or worrying that customers will not be able to reach you during the transition.
IT Radix handles the heavy lifting from start to finish, so your business gets a phone system that fits the way your team actually works.
1. We Choose the Right Licenses
Microsoft 365 licensing can get complicated quickly.
We identify, procure, and assign the licenses your team needs—without unnecessary add-ons or guesswork.
2. We Help You Keep Your Existing Phone Numbers
Your customers already know how to reach you. That should not change.
We coordinate the secure transfer of your existing business phone numbers and work to minimize disruption during the transition.
3. We Configure the Features Your Team Needs
Every business communicates differently. We set up Microsoft Teams Phone around the way your New Jersey organization operates, including:
- Auto attendants, such as “Press 1 for Sales”
- Call queues
- Shared voicemail
- Emergency calling settings
- Hunt groups
- Voicemail-to-email
Your staff gets a system that is ready to use—not a box of features they have to configure on their own.
4. We Connect Your Calls to the Public Telephone Network
You do not need to become a telecommunications expert to choose the right setup.
We help determine which connectivity option fits your business, budget, and communication needs:
- Microsoft Calling Plans
- Operator Connect
- Direct Routing
The result is a modern business phone system that is simple for your staff, flexible enough to grow with your company, and supported by a local IT partner. Still working around an outdated phone system? Let us help. It’s what we do.