Ten years ago, I decided to start a new chapter in my professional life. Up to that point, I had always worked with or for others. I was at lunch with a friend discussing my next career move and she reminded me of the famous quote, “Insanity is doing the same thing over and over again and expecting different results.” It was in that moment I realized that I wanted to shape my own company and make it different from the ground up.
So that night (or technically the next morning at 2am), I was up “googling” names for a company that reflected the idea that had been born in my head. It had to have meaning. I landed on “radix” which Google told me was the Latin word for “foundation” or “support” and the name “IT Radix” was born. To me, information technology is one of the basic foundations of a successful business. And while information technology supports the business, it is not the business itself. I wanted IT Radix to be an integral part of our clients’ business structure. And by working together, our clients could succeed. IT Radix had its purpose.
Now I needed a great team and clients to help. I recruited some of the great people I knew; and together, we sat around my dining table and mapped out a plan. I had discovered something called marketing and a book called the Checklist Manifesto that resonated with my engineering education for creating consistent systems, checklists or methodologies for doing things. IT Radix was off to the races. We invested in some technology to enable our processes; we practiced good sales, marketing and operational behaviors; and over time, we onboarded more clients.
Throughout my career, I had learned about networking (people networking that is); and through networking, I was blessed with some good connections. Through these connections, our team and client family continued to grow. Fortunately, early on, I had a great business consultant who helped guide us in the creation of our Core Values and our strategic vision of a well-oiled, high quality “machine” delivering services that help our clients succeed—that we still live and breathe to this day.
Over the past 10 years, we’ve continued to hone and refine our business methodologies and practices, develop a strong culture of Clients First, Wow Service, Teamwork, Giving Back and more, as well as simply having fun every day. Our team has continued to grow and improve. We certainly have stumbled along the way, but it gives me great pleasure to wake up each day and work with a group of individuals and clients that I truly like.
The first ten years have been wonderful, and I’m looking forward to an even better ten years or more to come.
Learn more about IT Radix's terrific team of dedicated people focused on making IT work for you here.
First published in our August 2018 IT Radix Resource newsletter