Email Etiquette

 

Grandma always told us to be polite, but Grandma didn't grow up with computers or email.  Here are some email etiquette tips to keep today's tech-savvy Grandma happy:

 

•  Reply on all occasions
     - Answer the question or say answer is pending
     - Create a task to provide a more complex answer
• Use a subject line that hints about your topic.
• Be courteous when forwarding an email. Summarize the thread and why you are sending it at the top of the email.
• Don’t copy someone on a message unless it is necessary (explain why you’re copying them). In this way, recipients won’t need to guess your intentions, thus requiring less back-and-forth messages.
• Use Constant Contact or Mail Merge for bulk email.
• Use an out of office reply when you don’t expect to be able to answer for days.
• Close a loop; but don’t feel that you must have the last word.

Any questions?  Give IT Radix a call.  We’re happy to help.