The “IT” stands for Information Technology. Corny, I know, but I’ve always loved those silly birthday cards with corny one-liners so I thought the title was apropos.

I’ve been in the IT field for over 20 years (scary) and when I first heard about Blogs, I wondered about their value, who would read them, and why anyone would feel the need to post their personal thoughts on anything so publicly on the World Wide Web. Well, after reading other Blogs and getting feedback from clients and colleagues, I decided to give it a try.

First, let me commend for its ease of use. One of the most common issues I see in providing IT and computer support is users, especially in business, struggling to use technology to accomplish some task or goal. I feel not enough time is taken to educate the users on how to use the tools that have put before them. What usually happens is that a person is given a PC with Outlook, Word, maybe be Excel and some other business related application installed. And then that person is told, “well get started.” They teach Word, Excel and PowerPoint in the schools now. This was not an option back in my school days. I’d be interested to know, how many business people over the age of 30 have had any formal training on using their computer or even something as basic as Microsoft Word. Anyone want to share their training or lack-of-training experiences with me?

I was fortunate to be working for a large corporation when I was first introduced to Microsoft Word and as a result, I had at least a day (I can no longer remember how long the actual class was) of formal Word training. Let me tell you, I still use what I learned about Word to this day.

My company, IT Radix, focuses on helping SMB’s get the most out of their IT investment and training is a key component to ensure that ROI. I invite you to check out some of the free and not-so-free training options we recommend on our website.