Still wondering whether Microsoft Teams Phone is the right fit for your business?
Here are the questions we hear most often from New Jersey organizations considering a phone-system upgrade.
Q: Can a small business really use Teams Phone as its main phone system?
Yes. Microsoft Teams Phone can support day-to-day business calling without requiring a room full of on-premises phone equipment.
The right setup depends on your users, call volume, connectivity needs, and existing Microsoft 365 environment. IT Radix helps you determine what makes sense for your business before the transition begins.
Q: Will we need new phones or hardware?
Not necessarily.
Your team can make and receive business calls from computers and mobile devices. Teams-certified desk phones are also available for employees who prefer a traditional handset at their desk.
Q: Can we keep our existing business phone numbers?
In most cases, yes.
IT Radix helps coordinate the number-porting process so your customers can continue reaching you at the numbers they already know.
Q: Will the switch disrupt our team?
Our goal is to make the transition as smooth as possible.
IT Radix plans the rollout, handles the configuration, and works to minimize disruption so your employees can stay focused on their work.
Q: What if we have a complicated phone tree or call flow?
That is exactly where a guided setup matters.
IT Radix can configure features such as auto attendants, call queues, shared voicemail, hunt groups, and routing rules around the way your business actually operates.
Ready to Simplify Your Business Communications?
Upgrading your phone system should not create another technology headache.
With IT Radix, you get help with licensing, setup, number porting, configuration, and ongoing support—so your team can move to a modern phone system without figuring it all out alone. Let us help. It’s what we do.