Businesses across the globe have been hit hard by the COVID-19 pandemic. Many have been forced to close their doors, some only temporarily, but countless
If you’re making or receiving Voice over Internet Protocol (VoIP) calls, you may gather a lot of valuable data without knowing it. Whether you’re still
Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of
Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report
Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation.
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