Prior to using IT Radix’s Get Help feature, you must install and execute a software program on your computer called TeamViewer by clicking on the appropriate button below. The TeamViewer software creates a secure connection between your computer and an IT Radix technical consultant that allows us to remotely see and control your machine so that we may assist you in problem resolution. If you choose to download and execute, the TeamViewer software will load a one-time copy on to your computer, and you will have to share a unique number with us in order for us to provide the functionality of the Get Help Feature. DOWNLOADING THE TEAMVIEWER SOFTWARE IS ENTIRELY VOLUNTARY. BY DOWNLOADING THE TEAMVIEWER SOFTWARE, YOU EXPRESSLY AGREE AND CONSENT TO BE BOUND BY THE TERMS. If you do not want to install and execute the TeamViewer software, please close out this window.
Virtual Private Network or VPN allows users to establish a secure, private connection or tunnel between two points. The communication between these two points is encrypted to ensure privacy and security. This is particularly important during this COVID-19 Stay-At-Home Order.
Check out our very own Ken Toumey's "Zoom" twist on a classic.
Who would have thought only a few short weeks ago that meetings are now much more likely to occur via videoconference than any other way? This method of connection is the new norm in these strange days.
I was unable to find on Google when someone first remote controlled a PC, but I’m guessing it was invented by some poor IT person who didn’t want to get up in the middle of the night to see what was going on with his or her server or PC. But thank goodness someone figured it out.
At IT Radix we take pride in empowering our clients to have the greatest impact they can. A medical startup reached out to us with a great idea and a serious need for a custom IT solution. Since their entire business model was based around the idea of a virtual office, they needed their cyber-work environment constructed from the ground up; and they needed it done fast.
Enable remote workers using cloud technology
An existing client recently referred a company to us who is in the business of measuring temperatures through remote-sensing thermometers. It’s a specialized technology that services a host of industries for whom accuracy and ease of use of these types of products are critical to the bottom line.