When you were a child, there was nothing better than receiving a gift. A beautifully wrapped present was sure to leave you with a feeling of excitement and curiosity. You didn't know exactly what was inside, but you knew it was for you and that it was probably something you wanted.
IT Radix is happy to have recently had a new client join the IT Radix circle of clients. The firm has been in business for almost 100 years! In speaking with the executive team about the proud heritage of this firm, we learned that they attribute their longevity and success to one thing: outstanding client service.
No! The answer to this question is not Ghostbusters.
Why? Because this question is about… who you are going to call as a resource to be your eyes and ears when you are unavailable or on vacation.
That question was asked recently by one of our newest clients.
You and your partner have just purchased an existing business. The business is profitable and has huge potential, the client retention expected is strong, the market is good, the office is great, the staff are all professionals. Everything is fantastic.
We are very excited about our newest client that engaged IT Radix to be its resource for information technology services. Why are we excited? Because this firm is an expert in business liability insurance and is very active in the cyber-liability realm.
The IT Radix team is pleased to support great organizations like FAMILYConnections—a non-profit community based counseling and family service agency. Recently, some of our IT Radix staff members attended a fundraising dinner. Our Sr. IT Consultant, Mike Oster, shared that the highlight of the evening was hearing firsthand how FAMILYConnections is impacting lives.
Be prepared…we all know this as the Boy Scout motto. And candidly it could also be a motto or refrain you would hear from the many professionals at IT Radix. We take our work with our clients very seriously and want to enable our clients to work regardless of any kind of small nuisance or large disaster that could affect their technology, their data, their location or their staff.
A leading software application developer organization focused on the healthcare market has aligned with IT Radix because we offered them ways to increase their productivity, lower their costs, and provided a platform for easily scalable growth. This forward-thinking firm delivers healthcare technology applications to its clients that make it easier for them to engage, connect and communicate with their clients.
At IT Radix, we strive every day to provide our client with a “WOW” level of service. We want them to be happy and thrilled and view our service with a big “Wow” when we complete a task. Doing so takes on many forms each day with each project.
We are very proud to be working with one of our newest clients. We feel that way for a host of reasons, but the main one is that this company is a New Jersey success story—a family business that traces its roots back three generations. The firm was started by an immigrant couple selling their unique food products door to door in Hoboken and Jersey City.
