I came to IT Radix with over 36 years of customer service experience in both the food and medical equipment industries.  In my past roles, I have worked as a customer service supervisor, office manager and dispatcher.  I am a people person and love a good challenge.  I enjoy helping customers address and fix problems, and I’m known for my conscientious follow through!

As a Client Service Coordinator at IT Radix, I am one of the friendly voices behind our phones and manage the incoming requests from our clients that come in daily.  I dispatch tickets and work closely with our IT Consultants to ensure that our clients’ needs are being addressed in an expert and timely manner.  I take pride in resolving issues and hearing from happy clients.

Laurie’s favorite quote:
“Where there’s a will there’s a way.”
– English Proverb

A true Jersey girl, I was born in Paterson, grew up in Lake Hiawatha and now reside in Hopatcong with my boyfriend, Tom, and my young adult children, Kylee and Branden.  We recently introduced a lab-mix puppy, Willow, into our family who has been keeping us all on their toes.  When not working, I enjoy scrapbooking with a dream of designating an entire room to this hobby one day.  I love softball!  For the past 18 years, I have coached and played 1st base on a Rockaway women’s softball team.  I am a diehard NY Jets fan for the past 34 years with tons of autographed memorabilia and player meet-and-greets to show for it!  I also collects giraffes and currently have over 100 in my collection.  A self-proclaimed beach baby and sun worshipper, I enjoy daytrips to Sandy Hook.  I especially enjoy the fact that Sandy Hook is just a beach—no boardwalk—as I enjoy a more quiet, relaxing atmosphere.

Laurie’s personal philosophy: Without hopes and dreams, you have nothing.

Meet the rest of the IT Radix Team here.