I came to IT Radix with over 36 years of customer service experience in both the food and medical equipment industries. In my past roles, I have worked as a customer service supervisor, office manager and dispatcher. I am a people person and love a good challenge. I enjoy helping customers address and fix problems, and I'm known for my conscientious follow through!
As a Client Service Coordinator at IT Radix, I am one of the friendly voices behind our phones and manage the incoming requests from our clients that come in daily. I dispatch tickets and work closely with our IT Consultants to ensure that our clients’ needs are being addressed in an expert and timely manner. I take pride in resolving issues and hearing from happy clients.
Laurie’s favorite quote:
“Where there’s a will there’s a way.”
– English Proverb
A true Jersey girl, I was born in Paterson, grew up in Lake Hiawatha and now reside in Hopatcong with my boyfriend, Tom, and my young adult children, Kylee and Branden. We recently introduced a lab-mix puppy, Willow, into our family who has been keeping us all on their toes. When not working, I enjoy scrapbooking with a dream of designating an entire room to this hobby one day. I love softball! For the past 18 years, I have coached and played 1st base on a Rockaway women’s softball team. I am a diehard NY Jets fan for the past 34 years with tons of autographed memorabilia and player meet-and-greets to show for it! I also collects giraffes and currently have over 100 in my collection. A self-proclaimed beach baby and sun worshipper, I enjoy daytrips to Sandy Hook. I especially enjoy the fact that Sandy Hook is just a beach—no boardwalk—as I enjoy a more quiet, relaxing atmosphere.
Laurie’s personal philosophy: Without hopes and dreams, you have nothing.
