High Sierra — Mac’s first full OS upgrade since Snow Leopard in 2009 — has finally been released as public beta. But users who expect shiny new features might feel slightly disappointed as the new OS’ most useful updates are actually under the hood.

Do you look at your inbox and want to cry? If so, you’re not alone. According to widely cited Radicati Group research, the average person gets 120 business emails every day. If you don’t manage your emails, you could end up in another statistical majority.

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction.

Last October, Pinterest launched its first paid advertising service, “Promoted Pins,” which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins” was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips […]

Everyone wishes there were more minutes in a day. Between repetitive emails and seemingly endless meetings, it’s hard to find time for important tasks. Thanks to the increasing affordability of enterprise-level IT however, SMBs can start getting at least half of those problems under control with email automation.

When working with web platforms like WordPress, there are three letters that induce anxiety in any business owner: SEO (search engine optimization). It’s one of the most confusing aspects of running a modern business, and web apps that rate your SEO with no more than a red or green light don’t make it any easier.

Apple’s iOS 11 will be released later this year, but many Android users might not willingly trade in their device for an iPhone. Even with its key productivity features like Files, drag-and-drop functionality, a more enterprise-friendly user interface, and sleek new design changes, the latest version of Apple’s mobile operating system is missing a few […]

As bring your own device policies becomes common practice for companies today, business owners must keep in mind the possible cyber security implications of deploying more devices connected to the company network. If your employees are using Android devices, here are the top five security threats they need to be aware of as well as […]

Cybercriminals have been relentless throughout 2017. In the past couple of months, hackers discovered new malware strains and software vulnerabilities that have overwhelmed thousands of businesses worldwide. But despite these new attacks, hackers still have an old, yet effective trick up their sleeves: phishing scams.