Prior to using IT Radix’s Get Help feature, you must install and execute a software program on your computer called TeamViewer by clicking on the appropriate button below. The TeamViewer software creates a secure connection between your computer and an IT Radix technical consultant that allows us to remotely see and control your machine so that we may assist you in problem resolution. If you choose to download and execute, the TeamViewer software will load a one-time copy on to your computer, and you will have to share a unique number with us in order for us to provide the functionality of the Get Help Feature. DOWNLOADING THE TEAMVIEWER SOFTWARE IS ENTIRELY VOLUNTARY. BY DOWNLOADING THE TEAMVIEWER SOFTWARE, YOU EXPRESSLY AGREE AND CONSENT TO BE BOUND BY THE TERMS. If you do not want to install and execute the TeamViewer software, please close out this window.
Both businesses and individuals across dozens of countries are scrambling to fix their computer systems after a ransomware, named WannaCry, caused major disruptions earlier this month. Like most ransomware, WannaCry encrypts files and demands a Bitcoin payment for their release.
While a vast majority of ransomware that’s been developed targets Windows computers, malware authors have begun to attack Mac devices. Recently, researchers discovered a new ransomware strain, OSX/Filecoder.E, which encrypts Mac files and keeps them locked even after the victims have paid the ransom.
There has been a movement among technology providers to promise “proactive” cyber security consulting. Small- and medium-sized businesses love the idea of preventing cyber-attacks and data breaches before they happen, and service providers would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events.