Prior to using IT Radix’s Get Help feature, you must install and execute a software program on your computer called TeamViewer by clicking on the appropriate button below. The TeamViewer software creates a secure connection between your computer and an IT Radix technical consultant that allows us to remotely see and control your machine so that we may assist you in problem resolution. If you choose to download and execute, the TeamViewer software will load a one-time copy on to your computer, and you will have to share a unique number with us in order for us to provide the functionality of the Get Help Feature. DOWNLOADING THE TEAMVIEWER SOFTWARE IS ENTIRELY VOLUNTARY. BY DOWNLOADING THE TEAMVIEWER SOFTWARE, YOU EXPRESSLY AGREE AND CONSENT TO BE BOUND BY THE TERMS. If you do not want to install and execute the TeamViewer software, please close out this window.
Both businesses and individuals across dozens of countries are scrambling to fix their computer systems after a ransomware, named WannaCry, caused major disruptions earlier this month. Like most ransomware, WannaCry encrypts files and demands a Bitcoin payment for their release.