Managed IT Services For New Jersey Businesses
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SINCE STARTING TO WORK WITH IT RADIX WE HAVE HAD DRASTICALLY REDUCED DOWNTIME…
IT Radix has provided our company with WOW service from Day 1. Their kind, friendly team coupled with their solid technical background—and Cathy who just “gets it”—is our favorite part about their service. Since starting to work with IT Radix we have had drastically reduced downtime which has made our team happier and our company more productive. IT Radix is extremely patient with the high maintenance demands of our company. I think they do a great job!EXPERTISE SHARED IN A FRIENDLY AND SUPPORTIVE MANNER…
In the 15 years we’ve been working together I have turned to Cathy for advice on all of our office technology decisions including: information, telephony and xerographic technologies. Cathy has always shared her expertise in a friendly and supportive manner that never made me feel like she was “dumbing it down” for me, but rather helping me to understand it at her level (or as close as I could hope to get to her level). This is among the many reasons why today, I feel lucky to have her as a colleague and a friend.THE STAFF IS PROFESSIONAL, WILLING TO GO THE EXTRA MILE TO SOLVE ISSUES… IN ADDITION, THEY ARE ENJOYABLE TO WORK WITH.
I was having a recurring problem with a printer. I spent an hour on the phone with the vendor, which ended up being fruitless. I ran the scenario by one of the IT Radix Technicians. He came up with a very quick, innovative and easy solution, basically a work-around. This avoided any further long frustrating calls to the vendor. He was able to briefly explain his thoughts in a way that was very understandable to a non-techy person like myself, which I really appreciate.Top quality, state-of-the-art IT Support Plans
We know the most important thing about technology for you is that IT just works. No expensive downtime, no hiccups, no frustrated workers and especially, no loss of service to your clients!
We also know how important it is that IT support doesn’t cost a king’s ransom.
IT Management and Support Plans from IT Radix are designed to make sure your computer systems stay up and running at a price you can afford.
We take a proactive approach to monitor AND maintain your network and computers to prevent problems before they happen. How?
For a reasonable monthly fee:
- We keep an eye on the status and general health of your computer systems 24/7, each and every day. With our remote monitoring tools, we can detect and prevent the vast majority of potential IT issues—BEFORE they happen.
- We keep your network and computers current with the latest software updates, anti-virus and critical security patches.
- We don’t rely ONLY on automated tools – Every month, an experienced managed IT professional reviews your computers and network from soup-to-nuts—we call it Proactive Maintenance and it’s designed to supplement our state-of-the-art tools.
INCLUDED in all of our IT services plans are the key components of a healthy best practice Computer Network:
- Reliable backup of all your critical business data – both a local image backup (easy to retrieve and recover) and a second data backup in the Cloud for added offsite protection
- Backup monitoring and testing
- Anti-virus software and updates
- 24/7 alerting to potential issues
PLUS special extras for our Managed Service clients
- Higher priority for your support
- Discounted rates for additional support and project needs
- Monthly System Health reports
- IT Strategy Review and Planning
Why consider an IT Management and Support Plan?
More and more business owners are turning to managed services companies to keep their technology running smoothly, allowing them to focus on running their businesses instead of dealing with constant technology issues. The benefits include:
- Reduced IT support costs
- Improved network availability
- Improved productivity
- Peace of mind so that you can focus on running your business
Why Choose IT Radix?
Our hands-on approach to computer technology management makes us unique in our industry.
- Reduce downtime. We don’t rely on computers to watch computers. By actively monitoring and maintaining your computer network on a daily basis, we stop technology problems before they affect your business.
- Quick response. When issues or questions do crop up, we respond quickly. Don’t just take our word for it, we invite you to check out our client testimonials.
- Get more IT for your money. Plans that offer predictable budgeting for all your technology service and support.
Our clients come first. So, they can rest easy knowing that we’ve got their back. Let IT Radix be there for you too!
Cathy Coloff,
Owner, IT Radix