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Why Choose IT Radix?

Our hands-on approach to computer technology management makes us unique in our industry.

  • Reduce downtime. We don’t rely on computers to watch computers. By actively monitoring and maintaining your computer network on a daily basis, we stop technology problems before they affect your business.
  • Quick response. When issues or questions do crop up, we respond quickly. Don’t just take our word for it, we invite you to check out our client testimonials.
  • Get more IT for your money. Plans that offer predictable budgeting for all your technology service and support.

Our clients come first. So, they can rest easy knowing that we’ve got their back. Let IT Radix be there for you too!

Cathy Coloff,
Owner, IT Radix

Based in Parsippany, New Jersey, our full-service IT firm specializes in protecting your business network from various vulnerabilities including hacking, data loss, and unexpected downtime. By actively monitoring your network, we keep everything running securely, saving both precious time and your hard-earned money.

At IT Radix, we understand that there is no ‘one-size-fits-all’ IT solution. You know your business best, and we’ll work with you to determine the individual computer services that suit your specific business needs. Whether your day-to-day operation depends on data backup solutions, server support, network security, virtualization, or even cloud computing, we’re here to help every step of the way.

IT Radix provides IT consulting and computer services in the northern NJ area. We primarily focus on your IT infrastructure including servers, desktops, network components, user support, etc. and your IT strategy. We are the outsourced IT department for many of our clients, taking care of everything that an internal IT staff would handle.

Our clients recognize that outsourcing IT is a great choice—they get a better value from our team than from a single internal employee filling this role. We’re able to offer more flexibility, greater and wider expertise, and overall better support for the same or less money. Some of our clients only tap into IT Radix for occasional IT support or for special IT projects as needed.

See what other Northern NJ business owners are saying about us...

IT Radix has provided our company with WOW service from Day 1. Their kind, friendly team coupled with their solid technical background—and Cathy who just “gets it”—is our favorite part about their service. Since starting to work with IT Radix we have had drastically reduced downtime which has made our team happier and our company more productive. IT Radix is extremely patient with the high maintenance demands of our company. I think they do a great job!
testimonial sarah krom SKC
Sarah Krom
In the 15 years we’ve been working together I have turned to Cathy for advice on all of our office technology decisions including: information, telephony and xerographic technologies. Cathy has always shared her expertise in a friendly and supportive manner that never made me feel like she was “dumbing it down” for me, but rather helping me to understand it at her level (or as close as I could hope to get to her level). This is among the many reasons why today, I feel lucky to have her as a colleague and a friend.
testimonial NJBA
Lisa Obolsky
New Jersey Builders Association
I was having a recurring problem with a printer. I spent an hour on the phone with the vendor, which ended up being fruitless. I ran the scenario by one of the IT Radix Technicians. He came up with a very quick, innovative and easy solution, basically a work-around. This avoided any further long frustrating calls to the vendor. He was able to briefly explain his thoughts in a way that was very understandable to a non-techy person like myself, which I really appreciate.
testimonial bankers financial corp
Mickie DeMatteo
Bankers Financial Corp

Top quality, state-of-the-art IT Support Plans

As your IT service provider, we’ll take a proactive approach to monitor AND maintain your network and computers to prevent problems before they happen. How? For a reasonable monthly fee:

  • We keep an eye on the status and general health of your computer systems 24/7, each and every day. With our remote monitoring tools, we can detect and prevent the vast majority of potential IT issues—BEFORE they happen.
  • We keep your network and computers current with the latest software updates, anti-virus and critical security patches.
  • We don’t rely ONLY on automated tools – Every month, an experienced managed IT professional reviews your computers and network from soup-to-nuts—we call it Proactive Maintenance and it’s designed to supplement our state-of-the-art tools.

INCLUDED in all of our IT services plans are the key components of a healthy best practice Computer Network:

  • Reliable backup of all your critical business data – both a local image backup (easy to retrieve and recover) and a second data backup in the Cloud for added offsite protection
  • Backup monitoring and testing
  • Anti-virus software and updates
  • 24/7 alerting to potential issues

PLUS special extras for our Managed Service clients

  • Higher priority for your support
  • Discounted rates for additional support and project needs
  • Monthly System Health reports
  • IT Strategy Review and Planning

Choose the Plan that’s right for you

We know IT is not one-size fits all, so our plans come in three sizes—choose the one that fits you: Keystone IT: Covers your servers and key network devices such as firewalls. Cornerstone IT: Adds your PCs and laptops to the coverage and includes an annual allowance of IT help desk support hours. Capstone IT: Builds off Cornerstone, adding managed services with FULL IT help desk support for all existing computers and users so that you can anticipate your monthly IT support costs.  

Why consider an IT Management and Support Plan?

More and more business owners are turning to managed services companies to keep their technology running smoothly, allowing them to focus on running their businesses instead of dealing with constant technology issues. The benefits include:

  • Reduced IT support costs
  • Improved network availability
  • Improved productivity
  • Peace of mind so that you can focus on running your business
At IT Radix, we’re not just your IT support team, we are your partner in success. Schedule a FREE, no-risk Network Assessment today, and get back to business.