Is your IT Support behind the scenes? …Perhaps too far behind the scenes?

One of our newest clients is a financial advisory firm that helps businesses and families implement strategies that allow their clients’ assets to grow to meet their goals.  The firm works with highly successful people and organizations.  As it turns, our client’s previous IT Support provider was not as diligent as they claimed.

Sometimes, something new is not what you want–what you want is something established and reliable

Newness is often a wonderful thing, but if every time you turn around something new is happening, it can be disconcerting. That is why one our newest clients partnered with us. They simply could no longer handle working with a series of small, sole proprietor IT support providers.

A Healthy Network for a Happier Business

Your business’ IT environment is a lot like the body’s skeletal system. It’s the conductor that orchestrates the flow of your day-to-day operations, allowing you to provide valuable services to your clientele. When your IT skeleton, or foundation, is strong and healthy, it supports all of the processes you rely on and you don’t even realize it’s there.

Get Responsive IT Support with IT Radix

We recently welcomed another new client into our family of clients.  It’s a quasi-governmental agency in Morris County that has a great deal of responsibility in the areas of the environment and construction.  They called us one late afternoon because for no apparent reason their computers could no longer see each other and even worse, the computer for the top manager in the office could not access the Internet.

9 Things to do to Your Computer Network During the Quiet Month of January

The greeting cards have all been sent, the holiday rush is through, but IT Radix still has a wish to make and it is a special one for YOU! That wish is that you take advantage of the quiet moments in early January and do some things NOW to ensure that your computer network is ready for all that 2017 will bring.

The Accidental Techie…

Recently, we welcomed another new client to our proprietary IT Management and Support program.  Previously our client had asked us to do a few things in their environment that they simply did not have time to address.  They were so impressed with our approach as well as the list of note-worthy items that needed review in their network.

What are all those blinking lights?

Asked one of our new clients.  This firm operates in a unique niche in the audio publishing industry.  They rely heavily on computers, networks and the Internet for going about its daily business—communicating with vendors and clients.   In fact, it would be 100% true to say that their business as currently set up would not be able to operate without the Internet and a powerful internal computer network.

The Power of Patches

Unlike the tart taste of Sour Patch candy, software patches provide sweet results. Their intended purpose is to quickly push out fixes to known bugs as well as protection from ever-evolving viruses. Update patches:

Correct bugs within the software that make it perform less than optimal
Fix security holes
Add newer and more secure features
Remove old/unprotected features
Optimize the utilization of resources on the operating system
Update hardware drivers to increase software efficiency (due to the constant development of hardware)

When a new patch becomes available, it’s good practice to wait a day or two before updating.