Unlike the tart taste of Sour Patch candy, software patches provide sweet results. Their intended purpose is to quickly push out fixes to known bugs as well as protection from ever-evolving viruses. Update patches:

Correct bugs within the software that make it perform less than optimal
Fix security holes
Add newer and more secure features
Remove old/unprotected features
Optimize the utilization of resources on the operating system
Update hardware drivers to increase software efficiency (due to the constant development of hardware)

When a new patch becomes available, it’s good practice to wait a day or two before updating.

IT Radix is pleased to welcome a small, family owned and operated mechanical contracting firm to our client circle.  Their staff relies on their computers for a variety of key tasks including bidding, drawing, customer relationship management, accounting and a range of other items.

Several years ago, IT Radix designed and implemented an internal server environment for a local lighting company that makes it easy for their staff to work from anywhere.  Our client was concerned about their proprietary industry-specific software and wanted to keep it in-house.

Taste Sweet Success

In this issue:

• PII, PCI M& PHI Compliance and Your Business
• Tech the Halls With Gifts of Old
• The Power of Patches
• Phishing Lures and Red Flags!

IT Radix has had the pleasure of working with a large plumbing distributor for the past few years as a trusted advisor and supplemental IT support provider to their internal IT staff.  Initially, the primary IT manager was handling everything on his own, but it had simply grown beyond his ability to manage on his own.

For far too many folks, the answer is:  “When one of my computers is broken.”  What these people fail to realize is just how many things in their office are related to IT.

As an IT professional, I can’t tell you how many times we get a call that goes something like this:  “Hi Mr. IT Company, this is Ms. Client.

Does your IT guy hold the keys to the kingdom?  Such was the case with one of our latest clients and their in-house “IT guy.”  As it turns out, he had a medical emergency and was unable to work for over two months.  In the meantime, our client was suffering.

The team at IT Radix enjoys having strong relationships with our clients.  Such is the case with Renew International.  Cathy, Mike, Jim and Chuck had all enjoyed working with the wonderful people at Renew back in the mid 2000's while employed at another firm.

Just like in a Presidential election, it pays to be as informed as possible when choosing an IT support provider.   You base your choice on what you feel is the best decision given all the data!

So, here is the data:  We have put together an IT Service Provider Comparison chart to ensure you are getting everything you deserve from your IT provider.

Taste Sweet Success

In this issue:

• Which M&M is Right for You?
• Office 365…Get the Sensation!
• Hey Cortana!
• When to Call Your IT Company