One of our newest clients is a financial advisory firm that helps businesses and families implement strategies that allow their clients’ assets to grow to meet their goals.  The firm works with highly successful people and organizations.  As it turns, our client’s previous IT Support provider was not as diligent as they claimed.

IT'S A TIE! Congratulations to our winners, Diane Mancini of National Microwave Contractors Inc. AND Ellen de Luna of Reimbursement Intelligence, the lucky recipients of Healthy Fruit Baskets.

QUESTION: What does the symbol Rx mean on prescriptions?

ANSWER: Take (from the Latin word “recipe”)

Newness is often a wonderful thing, but if every time you turn around something new is happening, it can be disconcerting. That is why one our newest clients partnered with us. They simply could no longer handle working with a series of small, sole proprietor IT support providers.

I came to IT Radix with 18 years of IT experience. I have worked in a variety of IT settings—from basic troubleshooting and network support to managing an IT department and working on various technology-related projects for upper management. Most recently, I worked at All-Star as a Field Applications Engineer supporting their in-house visitor management application.

Your business’ IT environment is a lot like the body’s skeletal system. It’s the conductor that orchestrates the flow of your day-to-day operations, allowing you to provide valuable services to your clientele. When your IT skeleton, or foundation, is strong and healthy, it supports all of the processes you rely on and you don’t even realize it’s there.

Office 365 is helping this growing bookkeeping and controller services firm collaborate and share information from virtually anywhere.  Providing bookkeeping and controller services often required that our client get in the trenches and work at their client’s place of business.

To “Give Back” is one of the core values by which the entire IT Radix professional team operate.  And so we’re always looking for opportunities to give back, whether it is directly helping out some of our local not-for-profit agencies or other worthy organizations.

To shut down or not to shut down?  That is the question.  Honestly, there are a wide variety of opinions out there on whether sleeping, hibernating, or shutting down is the best practice.

The correct answer depends on the equipment type (desktop, laptop, tablet) and the environment (managed services in work environment, home use, travel, etc.

We recently welcomed another new client into our family of clients.  It’s a quasi-governmental agency in Morris County that has a great deal of responsibility in the areas of the environment and construction.  They called us one late afternoon because for no apparent reason their computers could no longer see each other and even worse, the computer for the top manager in the office could not access the Internet.