I don't know about you, but I have certainly sent an email or two that was not interpreted the way I intended. Invariably, it means that someone took offense to something you typed quite innocently.If this has happened to you, then you might want to check out ToneCheck, a new plug-in for Microsoft Outlook.

I have a gratitude journal that I keep by my bedside that I reach for on nights when I’ve had a hard day.  Sometimes I add to the list, sometimes I simply review old entries as it reminds of all the good things in my life.

As I’m preparing for Thanksgiving, it struck me that I should add technology to my list and here are my reasons why:

IT has opened my world to so many places and people.

I don't know about you but keeping up with my email is a daunting task. On an average day, I receive somewhere between 200-400 emails. Sifting through the noise to pinpoint the important messages can be a real challenge. I've always been on a quest to effectively manage my email and am fortunate to have two clients who I feel are shining examples of effective email management.

I just returned from a combination business trip and vacation. And while I might prefer to reflect on my vacation; today I thought I'd share with you what I learned from my business trip.

I went to Orlando, Florida to participate in a ConnectWise Partner Summit.