What amazes me most about the Internet is the wealth of information available at your tips. I use the Internet, email newsletters, and all the new forms of social networking to keep up with industry trends, world news, friends from days gone by, and more.

I recently stumbled across www.ted.com , a small nonprofit devoted to “Ideas Worth Spreading” and over time has expanded it’s scope to include annual conferences, a community program, an annual TED Prize, and the award-winning TEDTalks video site. The organization believes in the power of ideas to change attitudes, lives and ultimately, the world and posts video presentations on a range of topics organized by theme by some of the most inspired thinkers of our time.

As I was perusing the site, this video in particular caught my eye because I believe it is the small stuff that makes a difference in a client’s experience with a company. At IT Radix, it’s our goal to make sure that every client has a “Wow! experience”. As a result, I’ve decided to follow Rory Sutherland’s recommendation and have appointed Marybeth Smith, our Minister of Details. Marybeth’s attention to detail, especially behind the scenes, is making tremendous difference in the service that IT Radix delivers. Have a comment on our services, good or bad, I’d love to hear about.