Blog

Cathy’s Corner – January 2018

From the desk of: Cathy Coloff
Subject:  Game on!

It’s amazing how things have changed.  During the winter months as a youth, I was likely inside playing board games with my friends.  We played all the classics plus some newcomers such as Pictionary and Trivial Pursuit.

Breaking Up is Hard to Do

Our newest client, who outsourced its entire IT management to IT Radix, has been going through a lot of changes.  The New Jersey based specialty distributor of raw materials, chemicals, packaging and equipment was selling off a subsidiary.  They came to IT Radix because they needed a lot of help sorting out a variety of technical issues.

Abracadabra—Function Keys (Part III)

Astound your friends with more time-saver Windows keyboard function key tips:

F9 –      Sends and receives emails in Microsoft Outlook and refreshes a document in Microsoft Word.

F10 –    Activates the menu bar of an open Microsoft Windows application.

It Truly is Better to Give Than to Receive…

When you were a child, there was nothing better than receiving a gift.  A beautifully wrapped present was sure to leave you with a feeling of excitement and curiosity.  You didn't know exactly what was inside, but you knew it was for you and that it was probably something you wanted.

If You Had a Magic Wand…

One of the many things that we have learned about our business is that attention to detail, especially as it relates to client IT support, is paramount for long-term success.

When we first meet with a new prospect, we often ask a very simple question that goes something like this:  “If you had a magic wand, what problems with your information technology and computer networks would you like to see solved—like magic?”  We ask this question as one of many ways to fully understand how a prospect uses technology.

Essential macOS High Sierra Updates

The macOS 10.13.1 High Sierra update “improves the security, stability, and reliability of your Mac and is recommended for all users.” This is a standard message in most operating system updates, but users seldom pay heed. This time, however, Apple’s latest Mac OS includes a security update that’s essential to keeping your devices safe from KRACK.
Why you should update now
Foremost on Apple’s list of macOS updates is the addition of 70 new emojis.