Blog

Get to know Frederick better…

Get to know Frederick better…

I came to IT Radix with over 25 years of customer service experience in both IT and medical settings. I most recently worked at Mount Sinai Health Systems as an Administrative Coordinator where I managed the day-to-day operations for the Radiation/Oncology Department as well as mentored and trained new staff members.

Client-Service-Oriented Firms Choose IT Radix for IT Support and Consulting Because They Want the Best Service Too

Client-Service-Oriented Firms Choose IT Radix for IT Support and Consulting Because They Want the Best Service Too

IT Radix is happy to have recently had a new client join the IT Radix circle of clients. The firm has been in business for almost 100 years! In speaking with the executive team about the proud heritage of this firm, we learned that they attribute their longevity and success to one thing: outstanding client service.

Behind the Scenes at IT Radix

Behind the Scenes at IT Radix

Do you believe in magic? To many people, how technology works is magic. At IT Radix, we work hard behind the scenes to help preserve this illusion for our clients. But what does this really mean?

Earlier this year, I had the privilege of hearing Doug Lipp, management consultant and former Disney executive, speak on how Disney makes its clients believe in magic.

Cathy’s Corner – October 2017

Cathy’s Corner – October 2017

From the desk of: Cathy Coloff
Subject: IT Radix is all treats and no tricks!

Magicians perform tricks of illusion and sleight of hand. And while we might like our clients to think we’re magicians, it’s no trick or illusion. Behind the scenes, it’s hard work providing superior IT consulting and support.

eReader Roundup

eReader Roundup

eReaders are the new wave of literary technology—allowing access to thousands of books on a single, light-weight device. Thanks to their excellent screens and long battery life, eReaders are ideal devices for avid readers—especially considering features like customizable font styles/sizes, a built-in dictionary, and access to a variety of written media (e.g., books, magazines, newspapers). Here are some of our favorites and why:

Marybeth Smith, COO, has enjoyed her Kindle Paperwhite since 2010! I use my eReader anywhere and everywhere.

Life on the Edge: Reading List

Life on the Edge: Reading List

An easy way to organize web surfing finds is with a Reading List that is now front and center in Microsoft Edge! A Reading List saves articles so that you can read them later at your convenience. You can even sync your Reading List to other Windows 10 devices by logging into your Microsoft account.

Oh, What a Tangled Web We Weave

Oh, What a Tangled Web We Weave

Your computer network, much like a good story, is comprised of several elements. An IT environment is a lot like a web; each individual piece works together to create the digital tapestry that allows you to conduct your business.

Behind the scenes, your workstation is connected to your company’s information through various network resources (the individual threads of Charlotte’s web). While your workstation is made up of various pieces, it communicates with your network through something called a NIC (Network Interface Card). You’ll be able to see where the spiderweb begins since this is where your network cable plugs into.

The Invisible Man

The Invisible Man

The concept of the “invisible man” has been written about many times throughout history. Probably the earliest was by Plato in The Ring of Gyges. The story is about a ring that grants its owner the power to become invisible at will. In the story, Plato considers whether an intelligent person would be moral if he did not have to fear being caught and punished.