Prior to using IT Radix’s Get Help feature, you must install and execute a software program on your computer called TeamViewer by clicking on the appropriate button below. The TeamViewer software creates a secure connection between your computer and an IT Radix technical consultant that allows us to remotely see and control your machine so that we may assist you in problem resolution. If you choose to download and execute, the TeamViewer software will load a one-time copy on to your computer, and you will have to share a unique number with us in order for us to provide the functionality of the Get Help Feature. DOWNLOADING THE TEAMVIEWER SOFTWARE IS ENTIRELY VOLUNTARY. BY DOWNLOADING THE TEAMVIEWER SOFTWARE, YOU EXPRESSLY AGREE AND CONSENT TO BE BOUND BY THE TERMS. If you do not want to install and execute the TeamViewer software, please close out this window.
The security of your systems and technology is a constant battle, and one you will likely never completely win. There are significant steps you can take to secure your systems, but having knowledge about your systems is one of the most effective tools.